ADSM-L

Very slow Novell archive over 1Gb network

2001-10-15 03:59:30
Subject: Very slow Novell archive over 1Gb network
From: Marko Praprotnik <Marko.Praprotnik AT NIBBLE DOT SI>
Date: Mon, 15 Oct 2001 09:46:22 +0200
Hello

Does anyone have this problem?
here is the copy of PMR which was posted to Tivoli,
                   .
                   Abstract:
                   TivWeb: Slow performance when archiving Novell Netware
                   .

                   Environment:
                   TSM Server ver. 4.1.4.0 on Microsoft NT platform
                   TSM Backup/Archive client ver. 4.1.1.18
                   .
                   Problem Description:
                   Customer has using TSM to backup and archive Novell
Netware servers ver.
                   5.1.
                   Previosly they have been using FDDI network topolgy.For
one year
                   everything was working just great!
                   When they have moved to Ethernet 1G network topolgy (all
the servers use
                   1G connections)
                   performance of archiving become very slow. There was
nothing changed on
                   TSM server or clients.Here is an example:
                   09/10/2001 09:01:22 Total number of objects inspected:
56,523
                   09/10/2001 09:01:22 Total number of objects archived:
50,353
                   09/10/2001 09:01:22 Total number of objects updated:
0
                   09/10/2001 09:01:22 Total number of objects rebound:
0
                   09/10/2001 09:01:22 Total number of objects deleted:
0
                   09/10/2001 09:01:22 Total number of objects expired:
0
                   09/10/2001 09:01:22 Total number of objects failed:
26
                   09/10/2001 09:01:22 Total number of bytes transferred:
3.17 GB
                   09/10/2001 09:01:22 Data transfer time:         7,014.90
sec
                   09/10/2001 09:01:22 Network data transfer rate:   474.77
KB/sec
                   09/10/2001 09:01:22 Aggregate data transfer rate:
28.40 KB/sec
                   09/10/2001 09:01:22 Objects compressed by:        0%
                   09/10/2001 09:01:22 Elapsed processing time:
32:34:04
                   09/10/2001 09:01:22 --- SCHEDULEREC STATUS END
                   .....3.2 GB in 32 hours??
                   Incremenal backup is O.K., i got the following results:
                   9/11/2001 04:13:14 --- SCHEDULEREC STATUS BEGIN
                   09/11/2001 04:13:14 Total number of objects inspected:
1,007,690
                   09/11/2001 04:13:14 Total number of objects backed up:
14,970
                   09/11/2001 04:13:14 Total number of objects updated:
39
                   09/11/2001 04:13:14 Total number of objects rebound:
0
                   09/11/2001 04:13:14 Total number of objects deleted:
0
                   09/11/2001 04:13:14 Total number of objects expired:
1,871
                   09/11/2001 04:13:14 Total number of objects failed:
9
                   09/11/2001 04:13:14 Total number of bytes transferred:
4.00 GB
                   09/11/2001 04:13:14 Data transfer time:    858.95 sec
                   09/11/2001 04:13:14 Network data transfer rate:
4,884.51 KB/sec
                   09/11/2001 04:13:14 Aggregate data transfer rate:
1,023.02 KB/sec
                   09/11/2001 04:13:14 Objects compressed by:        0%
                   09/11/2001 04:13:14 Elapsed processing time:
01:08:21
                   09/11/2001 04:13:14 --- SCHEDULEREC STATUS END
                   I have changed the performance parameters:
                   TXNBYTE       25600
                   TCPBUFFSIZE   32
                   TCPWINDOWSIZE   64
                   ...but there is no improvement.
                   any suggestion?, Regards

                   Hi
                   I upgrade TSM server version 4.1.4.0 with 4.1.4.1 fix,
because of APAR:
                   IC30347
                   Error is still there, i"m waitting for customer to
determine term for
                   intervention on production machine.
                   regards
                   any new suggestions??

------------------------------------------------------01/10/02-06:02-SCC
                   Waiting for customer to gather requested data.
                   Waiting for customer to gather requested data.
                   w4f 6: wait for feedback 6 days (ales).

------------------------------------------------------01/10/05-08:15-SCE
                   *** T1S2R3V4
                   *** T1S2R3V4
                   *** Electronic update by customer via Tivoli Customer
Support Web
                   ***

                   ***
                   ***
                   Hay
                   I have try to upgrade Novell client to ver. 4.1.3 but
there is no
                   improvment.
                   Mentioned fault is present on all three NW servers which
have identical
                   HW configuration:
                   NF 7000 M10, 1GB RAM, internal raid1 9GB, external
fiberhannel fc2200
                   180GB, occupied 60GB, 2x Xeon,
                   NW 5.1, network adapter 1G 3Com 3C996t
                   TSM server configuration is 500MB ram, 2x Pentium PRO
processor, 30GB
                   HDD, 1G 3Com network adapter, OS is MS NT 4.
                   Again i try with different performance parameters, i
noticed that
                   archiving to TSM server is fast but delay occurs when
Novell is
                   waiting for confirmation. Every 5 seconds when
archiving, novell waits
                   for confirmation about 1 minute. I noticed this from q
ses
                   command where all the time two sessions are opened and
Session state is
                   changing from IdleW to Run.

                   Please raise the severity of this PMR
                   regards, Marko
                   P.S.
                   I suspect Novell for this problems. From migration to
1G, customer is
                   using new Winsock modul and there was a lot
                   of problems with 3com giga adapter? But i"m asking
myself: Why this
                   error only occurs when archiving??

------------------------------------------------------01/10/05-11:10-SCC
Thanks in advance
Thanks in advance



Marko Praprotnik

Nibble, d.o.o., Kranj
Mirka Vadnova 6
SI - 4000 Kranj
tel: +386 (04) 28 00 300
fax:+386 (04) 28 00 380

e-mail: Marko.Praprotnik AT Nibble DOT Si
http://www.nibble.si
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