Hi there

Well, we had many problems with load / unload errors for out 3590 tape
drives when they were installed (also in a 3494 library). The situation
went on for months with IBM coming out and replacing just about every part
of the drives. Eventually, they realised that each drive needed some sort
of special locking spring that holds the tapes firm for the picker-arm to
get/put tapes. These springs are not necessary in stand alone drives. It
was a simple fix and we have had no problems since.

This may have nothing to do with your problem at all, but it's working
asking IBM about.

Thanks

Farren





Bruce Kamp <bkamp AT MHS-NET DOT COM>@VM.MARIST.EDU> on 28/08/2001 15:32:55

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

Sent by:  "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To:   ADSM-L AT VM.MARIST DOT EDU
cc:
Subject:  Re: 3590 Tape Drive Errors


The drive is in a 3494 which is supposed to handle the cleaning (IBM set
the
parameters) & the tapes are only 0 - 4 months old.....