ADSM-L

Re: ANS4031E error - TSM Client 4.2 and RH 7

2001-08-23 10:23:09
Subject: Re: ANS4031E error - TSM Client 4.2 and RH 7
From: Andrew Raibeck <araibeck AT US.TIVOLI DOT COM>
Date: Thu, 23 Aug 2001 07:24:00 -0700
I believe that I stand corrected.

We certified on Red Hat 7.0 and 7.1, but if your distribution meets the
basic kernel and other related requirements:

       Linux kernel 2.2.x                (for x=13 or higher)
       or
       Linux kernel 2.4.x                (for x=0 or higher)

       glibc 2.1.x, 2.2                  (for x=2 or higher)
       libstdc++ 2.9.x                   (for x=0 or higher)
       X Windows System X11R6            (for end user GUI only)
       RPM 3.0.x or 4.0                  (for x=0 or higher)

then you should be okay.

The README file for the Linux client gives a little more information on
these requirements.

Thanks for bringing this to my attention.

Regards,

Andy

Andy Raibeck
IBM Tivoli Systems
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: araibeck AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




David McClelland/UK/IBM@IBMGB
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08/23/2001 07:05
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        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Re: ANS4031E error - TSM Client 4.2 and RH 7



Andy,

You suggest below that TSM Client 4.2 for Linux requires Red Hat 7.x or
higher.

However, looking in the Readme file in the rpm distribution it suggests
that the only real stipulation is that the Linux kernel version is 2.2.13
or higher, or 2.4.0 or higher.

I have clients in my environment at Red Hat 6.2 with the Kernel at
v2.2.14-5.0 (i.e. meeting the above requirements) and so far they seem to
function fine with TSM Client 4.2. Is this combo stable to run, or is
there
something I'm missing here?

Thanks for your help!

Rgds,

David McClelland
---------------------------
Tivoli Storage Management Team
Tivoli Storage Management Team
IBM EMEA Technical Centre,
Internet/Sametime: davidmcclelland AT uk.ibm DOT com



Andrew Raibeck/Tucson/IBM@IBMUS AT VM.MARIST DOT EDU> on 23-08-2001 14:36:46

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To:   ADSM-L AT VM.MARIST DOT EDU
cc:
Subject:  Re: ANS4031E error



 $)CI'm not sure why you aren't seeing any files get backed up (maybe none
are
eligible for backup?), but APAR IC29686 addresses the ANS4031E message.
Here is the description of the APAR:

===== BEGIN APAR DESCRIPTION =====
 ERROR DESCRIPTION:
       Customer tries to back up a fully qualified path that is too
       long. This will cause the object to fail. When the backup is
       completed, the summary does not show any failed objects even
       though ones with paths that are too long will fail. Directly
       after the summary statistics there is a message issued:
       ANS4031E Error processing '/': destination directory path length
       exceedssystem maximum.
       -
       These objects should be logged as failed objects in the summary.
       LOCAL FIX:
       None.
===== BEGIN APAR DESCRIPTION =====

You may have a recursive symbolic link, which could cause TSM to think
that there is a path that is too long (the '/' is a "red herring"). From
what I understand about this problem, the problem object is skipped, but
just not logged as an error.

This is fixed in the 4.2 client, but 4.2 requires Red Hat Linux 7.0 or
7.1.

If you need further assistance, please contact IBM/Tivoli support and
provide them with your symptoms, and mention APAR IC29686.

Regards,

Andy

Andy Raibeck
IBM Tivoli Systems
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: araibeck AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




 1h@N?1  <iykim AT CDDATA.CO DOT KR>
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08/23/2001 05:40
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        To:     ADSM-L AT VM.MARIST DOT EDU
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        Subject:        ANS4031E error



When I issued 'dsmc incr', the following error occured and there is no
backup data..
Anybody know why??
Appreciate any suggestions..

client os:
Red Hat Linux release 6.2 (Zoot)
Kernel 2.2.14-5.0smp on an i686
tsm server ver: 4.1.3
tsm client: 4.1


ANS4031E Error processing '/': destination directory path length exceeds
system
maximum

[root@host herbdb]# dsmc incr
Tivoli Storage Manager
Command Line Backup Client Interface - Version 4, Release 1, Level 0.0
(C) Copyright IBM Corporation, 1990, 2000, All Rights Reserved.

Node Name: JOINWEB01
Session established with server SERVER1: Solaris 2.6
  Server Version 4, Release 1, Level 3.0
  Server date/time: 08/23/2001 18:03:52  Last access: 08/23/2001 17:45:37


Incremental backup of volume '/'

Incremental backup of volume '/boot'
ANS1898I ***** Processed     6,000 files *****
ANS1898I ***** Processed     8,000 files *****
ANS1898I ***** Processed     9,000 files *****
ANS1898I ***** Processed     9,500 files *****
Successful incremental backup of ''

ANS1898I ***** Processed    10,000 files *****

Total number of objects inspected:   10,090
Total number of objects backed up:        0
Total number of objects updated:          0
Total number of objects rebound:          0
Total number of objects deleted:          0
Total number of objects expired:          0
Total number of objects failed:           0
Total number of bytes transferred:        0
Data transfer time:                    0.00 sec
Network data transfer rate:            0.00 KB/sec
Aggregate data transfer rate:          0.00 KB/sec
Objects compressed by:                    0%
Elapsed processing time:           00:00:24
ANS4031E Error processing '/': destination directory path length exceeds
system
maximum
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