I have a 3575 but have had similar problem occaisionally.

Do your operators actually check that the tapes on the "offsite"
list all came out of library?  That was our problem here, they didn't
do a thorough check and every now and then a tape wouldn't come
out for various reasons yet they did not let me know.  

With the large Bulk station on the 3494 you may not have same problem
but with 3575 I nailed it down to two specific problems.

1.  Tape has not completed dismounting when MOVE DRM
command is run and thereby can't check this tape out.

2.  The operators sometimes reply too slow or fast to the REPLY
messages (not sure which) when MOVE DRM is processing tapes
out our I/O slot.  When I look at actlog I see  that is says "remove tape 
XXXX from slot xxx" instead of the I/O slot and they reply to this.  This
makes DRM think tape is processed normally AND removes it from
Q LIBVOL, *SM thinks it is gone, but it is still in library.

Basically a good check of actlog will show what happened and
checking operations procedures and checks will reduce or
eliminate problem.

David Longo

>>> GEOFFREY.L.GILL AT SAIC DOT COM 07/23/01 09:48AM >>>
>It appears that the library manager database is out of sync.

James,

I have run into a similar situation with my 3494 in that TSM says a tape is
in the vault, offsite, and it's actually still in the library. The command
that others have given you, mtlib -l /dev/lmcp0 -qI, shows the tape as FF00.
But if I try to check it in it says it's not in the library. Yet I can go to
the library and query for that tape and sure enough it's there. If I try and
remove it with TSM it also says it's not there.

Does anyone know how to remove a tape from the library by using the console
that's attached? I haven't seen anything but that doesn't mean it can't be
done.

I wish I knew why this keeps happening......All I need is a disaster in the
computer room with some offsite tapes still in the library.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:   gillg AT saic DOT com 
Phone:  (858) 826-4062
Pager:   (888) 997-9614



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