Hello all and welcome to tape/drive hell.....
Last night I just happened to be looking at TSM from home when I discovered
2 tape drives offline. When I tried to change the status I received the
following message:
07/11/01 20:41:26 ANR8413E UPDATE DRIVE: Drive RMT4 is currently in use.
07/11/01 20:54:15 ANR8413E UPDATE DRIVE: Drive RMT1 is currently in use.
I called operations and discovered they had had an alert on rmt1. A tape was
mounted and could not be removed by TSM so they removed it. Seems as though
an almost exact thing happened to rmt4 and the tape would not come out. Did
they call me, no...did they call IBM, no....I took care of that, fortunately
I just happened to be online and discovered this.
IBM says it sounds as if the tape that was in rmt4 sounds as if it's
dragging so they removed it from the library. That's great, now I have a
tape, possibly 2, with data on it and it sounds as if I don't want to put it
back in to try and move the data. What's the easiest way to fix this????
I still could not get the drives online, even after IBM says they fixed
things, so my solution was to restart the system. Sure maybe I could have
brought down TSM and restarted it alone, but I didn't feel like wasting time
and then discovering I needed to restart the system anyway. This way I'm
covered all the way around, if this didn't work IBM would be getting another
call. The restart worked....but for how long? I'll have to keep an eye on
things today while the drives are busy copying data. In the mean time I need
to figure out how to get the data from this tape(s) moved.
The other burning question is, after IBM fixed things, why couldn't I get
the drives back online through TSM? Why the restart?
Here's a bit of what happened last night in case anyone cares to see
it........
07/11/01 19:10:17 ANR8302E I/O error on drive RMT4 (/dev/rmt4) (OP=OFFL,
CC=0, KEY=04, ASC=15, ASCQ=01,
SENSE=70.00.04.00.00.00.-
00.58.00.00.00.00.15.01.FE.02.31.5D.40.01.00.01.01.20.0-
0.FF.12.40.00.00.1B.08.05.00.00.00.00.00.00.00.00.00.00-
.00.00.00.00.00.00.00.FF.FF.FF.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00.00.32.35.44.20.20.20.20.0-
0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00,
Description=An undetermined error has occurred).
Refer
to Appendix B in the 'Messages' manual for
recommended
action.
07/11/01 19:10:17 ANR8469E Dismount of 3590 volume U00361 from drive
RMT4
(/dev/rmt4) in library 3494LIB failed.
07/11/01 19:10:38 ANR8311E An I/O error occurred while accessing drive
RMT4
(/dev/rmt4) for QRYINQUIRY operation, errno = 9.
07/11/01 19:10:39 ANR8469E Dismount of 3590 volume U00361 from drive
RMT4
(/dev/rmt4) in library 3494LIB failed.
07/11/01 19:11:38 ANR8311E An I/O error occurred while accessing drive
RMT4
(/dev/rmt4) for QRYINQUIRY operation, errno = 9.
07/11/01 19:11:39 ANR8469E Dismount of 3590 volume U00361 from drive
RMT4
(/dev/rmt4) in library 3494LIB failed.
07/11/01 19:12:38 ANR8311E An I/O error occurred while accessing drive
RMT4
(/dev/rmt4) for QRYINQUIRY operation, errno = 9.
07/11/01 19:12:39 ANR8469E Dismount of 3590 volume U00361 from drive
RMT4
(/dev/rmt4) in library 3494LIB failed.
07/11/01 19:13:38 ANR8311E An I/O error occurred while accessing drive
RMT4
(/dev/rmt4) for QRYINQUIRY operation, errno = 9.
07/11/01 19:13:39 ANR8469E Dismount of 3590 volume U00361 from drive
RMT4
(/dev/rmt4) in library 3494LIB failed.
A short time later I received an error on rmt1:
07/11/01 19:24:59 ANR8302E I/O error on drive RMT1 (/dev/rmt1)
(OP=WRITE,
CC=0, KEY=06, ASC=5A, ASCQ=01,
SENSE=71.00.06.00.00.00.-
00.58.00.00.00.00.5A.01.FF.0A.C5.10.40.01.00.02.01.40.0-
0.00.00.00.00.00.0A.00.00.00.00.00.00.00.00.00.00.00.00-
.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00.00.32.35.44.20.20.20.20.0-
0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00,
Description=An undetermined error has occurred).
Refer
to Appendix B in the 'Messages' manual for
recommended
action.
07/11/01 19:24:59 ANR8311E An I/O error occurred while accessing drive
RMT1
(/dev/rmt1) for RDBLKID operation, errno = 46.
07/11/01 19:24:59 ANR8302E I/O error on drive RMT1 (/dev/rmt1)
(OP=WRITE,
CC=0, KEY=02, ASC=3A, ASCQ=00,
SENSE=70.00.02.00.00.00.-
00.58.00.00.00.00.3A.00.FF.0A.C4.08.40.01.00.06.01.40.0-
0.00.00.00.00.00.0A.00.00.00.00.00.00.00.00.00.00.00.00-
.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
00.00.00.00.00.00.00.00.00.00.00.32.35.44.20.20.20.20.0-
0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00,
Description=An undetermined error has occurred).
Refer
to Appendix B in the 'Messages' manual for
recommended
action.
07/11/01 19:24:59 ANR1181E astxn.c365: Data storage transaction
0:132307498
was aborted.
07/11/01 19:25:00 ANR8469E Dismount of 3590 volume U00643 from drive
RMT1
(/dev/rmt1) in library 3494LIB failed.
07/11/01 19:25:36 ANR8311E An I/O error occurred while accessing drive
RMT1
(/dev/rmt1) for QRYINQUIRY operation, errno = 9.
07/11/01 19:25:36 ANR8469E Dismount of 3590 volume U00643 from drive
RMT1
(/dev/rmt1) in library 3494LIB failed.
07/11/01 19:26:36 ANR8311E An I/O error occurred while accessing drive
RMT1
(/dev/rmt1) for QRYINQUIRY operation, errno = 9.
07/11/01 19:26:36 ANR8469E Dismount of 3590 volume U00643 from drive
RMT1
(/dev/rmt1) in library 3494LIB failed.
07/11/01 19:27:36 ANR8311E An I/O error occurred while accessing drive
RMT1
(/dev/rmt1) for QRYINQUIRY operation, errno = 9.
07/11/01 19:27:36 ANR8469E Dismount of 3590 volume U00643 from drive
RMT1
(/dev/rmt1) in library 3494LIB failed.
07/11/01 19:28:36 ANR8311E An I/O error occurred while accessing drive
RMT1
(/dev/rmt1) for QRYINQUIRY operation, errno = 9.
07/11/01 19:28:36 ANR8469E Dismount of 3590 volume U00643 from drive
RMT1
(/dev/rmt1) in library 3494LIB failed.
07/11/01 20:08:59 ANR8413E UPDATE DRIVE: Drive RMT1 is currently in use.
07/11/01 20:12:53 ANR8413E UPDATE DRIVE: Drive RMT1 is currently in use.
07/11/01 20:13:14 ANR8413E UPDATE DRIVE: Drive RMT4 is currently in use.
07/11/01 20:41:26 ANR8413E UPDATE DRIVE: Drive RMT4 is currently in use.
07/11/01 20:54:15 ANR8413E UPDATE DRIVE: Drive RMT1 is currently in use.
Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail: gillg AT saic DOT com
Phone: (858) 826-4062
Pager: (888) 997-9614
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