ADSM-L

Re: TSM Client Error

2001-06-05 15:43:19
Subject: Re: TSM Client Error
From: "LY, Tuan (Kanata)" <TLY AT MDS.NORDION DOT COM>
Date: Tue, 5 Jun 2001 15:44:33 -0400
FYI, and hope this can help you.

Tuan Ly
MDS Nordion

=================================
APAR= IC28571  SER=                            IN INCORROUT
NT EVENT VIEW REPORTS "PERFLIB" ERRORS AGAINST DSMCPERF.DLL.
TSM 4.1.1

Status: OPEN                                Closed:

Apar Information:

RCOMP= 5698TSMCL    TIVOLI STR MGR  RREL= R41W
FCOMP=                              PFREL= F     TREL= T


Return Codes:

Applicable Component Level/SU:


Error Description:
The Win32 client at 3.1.0.7 introduced a new performance
monitoring function which includes the files:
dsmperf.dll
perfctr.ini
dsmccnm.h
In some cases, this is not installed properly and can have 2

separate results:
1.  The NT Event Viewer - Application Log shows PERFLIB 1011
    error against dsmcperf.dll (DWORD0)
    This only occurs if the customer tries to open the NT
    Performance Monitor
2.  Same error in the form of an NT Error Box on boot.
    In this case, there are registry entries missing under the
    Hkey_Local_Machine > system > currentcontrolset > services >
    ADSM Client Performance > performance.
    The entries are "First Counter", "First Help", "Last Counter
    ", "Last Help"
.

Local Fix:
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