If this has never worked, try to set the servers for "3494SHARED
Yes"  in the dsmserv.opt file.

Jeff Bach
Home Office Open Systems Engineering
Wal-Mart Stores, Inc.

WAL-MART CONFIDENTIAL


        -----Original Message-----
        From:   Gerardo Zapata [SMTP:gerardo.zapata AT USA DOT NET]
        Sent:   Monday, May 28, 2001 3:57 PM
        To:     ADSM-L AT VM.MARIST DOT EDU
        Subject:        3590 tape drive problem

        Hi, I'm having some problems with my 3494 library. I have it
connected to a
        TSM 4.1.3 server WNT in a SAN environment shared with 5 more TSM
4.1.3
        WNT/2000 servers.
        When I start the TSM server, everything is OK, the q drive command
shows my
        drive online=yes and the library ready fopr operations. But when I
try to
        perform any action that uses the drive i get an error message
stating that the
        drive is inaccesible to the library.
        I have tried shuting down the TSM server and the 3494 library and
retry the
        operation but the same errors are encountered.
        I also stopped the TSM device driver and restarted it. I also
deleted the
        drive and redefined it. Retried the operation... the same error.

        The onlyu thing that I haven't done is restart the entire server. I
don't know
        if it could be done today. Menawhile I would like to know if anybody
found
        this problem familiar.

        Thanks in advance,

        Here is the activity log of my server:

        ANR2280I Full database backup started as process 7.
        ANR4571E Database backup/restore terminated - insufficient number of
mount
        points available for removable media.
        ANR0985I Process 7 for DATABASE BACKUP running in the BACKGROUND
completed
        with
        completion state FAILURE at 15:29:30.
        ANR2017I Administrator ADMIN issued command: UPDATE DRIVE wlrobot
mt4
        online=yes
        ANR8467I Drive MT4 in library WLROBOT updated.
        ANR2017I Administrator ADMIN issued command: QUERY DRIVE
        ANR2017I Administrator ADMIN issued command: UPDATE DRIVE wlrobot
mt4
        online=yes
        ANR8467I Drive MT4 in library WLROBOT updated.
        ANR2017I Administrator ADMIN issued command: QUERY DRIVE
        ANR2017I Administrator ADMIN issued command: BACKUP DB devclass=3590
        type=full

        ANR0984I Process 8 for DATABASE BACKUP started in the BACKGROUND at
15:30:18.
        ANR2280I Full database backup started as process 8.
        ANR8775I Drive MT4 (MT0.0.0.4) unavailable at library manager.
        ANR8848W Drive MT4 of library WLROBOT is inaccessible; server has
begun
        polling
        drive.
        ANR4571E Database backup/restore terminated - insufficient number of
mount
        points available for removable media.
        ANR0985I Process 8 for DATABASE BACKUP running in the BACKGROUND
completed
        with
        completion state FAILURE at 15:30:20.


        And here the device definitions:

        /* Device Configuration */
        DEFINE DEVCLASS 3590 DEVTYPE=3590 FORMAT=DRIVE MOUNTLIMIT=DRIVES
MOUNTWAIT=60
        MOUNTRETENTION=1 PREFIX=TSM LIBRARY=WLROBOT
        DEFINE SERVER MXMMBD01 COMMMETHOD=TCPIP HLADDRESS=198.205.193.202
        LLADDRESS=1500  SERVERPASSWORD=188eeef6
        DEFINE SERVER MXMMEX01 COMMMETHOD=TCPIP HLADDRESS=198.205.193.197
        LLADDRESS=1500  SERVERPASSWORD=1855d166
        DEFINE SERVER MXMMSS03 COMMMETHOD=TCPIP HLADDRESS=198.205.193.99
        LLADDRESS=1500  SERVERPASSWORD=187d4684
        DEFINE SERVER MXMMSS08 COMMMETHOD=TCPIP HLADDRESS=198.205.193.180
        LLADDRESS=1500  SERVERPASSWORD=187d4684
        DEFINE SERVER MXMMSS22 COMMMETHOD=TCPIP HLADDRESS=198.205.193.190
        LLADDRESS=1500  SERVERPASSWORD=18fa6f57
        DEFINE SERVER MXMMSSFS COMMMETHOD=TCPIP HLADDRESS=198.205.193.233
        LLADDRESS=1500  SERVERPASSWORD=1848e59e
        SET SERVERNAME MXMMPD01
        SET SERVERPASSWORD 18da1d4d
        DEFINE LIBRARY WLROBOT LIBTYPE=349X DEVICE=WLROBOT
PRIVATECATEGORY=400
        SCRATCHCATEGORY=401 SHARED=YES
        DEFINE DRIVE WLROBOT MT4 DEVICE=MT0.0.0.4 ONLINE=Yes

        Gerardo Zapata Gonzalez
        IT Specialist
        Infrastructure and Systems Management
        IBM Mexico
        (52) 5270 5889
        e-mail: gzapata AT mx1.ibm DOT com

        ____________________________________________________________________
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http://www.netaddress.com/?N=1


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