I don't know why you are having the overall problem, but there is also a
problem in your specification.

Periods are treated just like any other character, not a wild card.
So when you specify:
INCLUDE DATA:\USERS\...\*.*

you are telling TSM to match filenames that have at least one . in the name.

If you want to include everything, you need:
INCLUDE DATA:\USERS\...\*