ADSM-L

Re: not able to contact client

2001-04-25 11:03:37
Subject: Re: not able to contact client
From: David Longo <David.Longo AT HEALTH-FIRST DOT ORG>
Date: Wed, 25 Apr 2001 11:04:08 -0400
Have you set up a TSM "scheduler service" on the NT client and is it running?  
This has to happen for server to contact client to start schedule.


David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH      321.434.5536
Pager  321.634.8230
Fax:    321.434.5525
david.longo AT health-first DOT org


>>> Finn.F.Leijnse AT IS.SHELL DOT COM 04/25/01 10:57AM >>>
hello all,

I have several NT servers (with different TSM client versions 3.1 and 3.7)
for which the backup server is not able to prompt them to start the backup.
What happens is that the client can push a filesystem backup to the server
so the network is OK and the client is known to the TSM server but when I
schedule a backup I get the following message:
"not able to contact client".

Here is a standard DSM.OPT we use(I left out the INCLUDE EXCLUDE
statements):
LANG AMENG
commmethod       tcpip
tcpport          1500
TCPServeraddress hostaddress
passwordaccess generate
COMPRESSION ON
TCPBUFFSIZE 32
TCPWINDOWSIZE 63
TCPCLIENTADDRESS xxx.xx.xxx.xx
SERVERNAME ADSM
SCHEDMODE PROMPTED
SCHEDLOGRETENTION 8 S

Has anyone got an idea on how to handle this problem?

> met vriendelijke groeten, regards et salutations,
>
> Finn Leijnse
> Central Data Storage Management
> Shell Services International bv.
>



"MMS <health-first.org>" made the following
 annotations on 04/25/01 11:05:25
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