ADSM-L

Re: 3590E

2001-02-15 10:32:13
Subject: Re: 3590E
From: "Richard L. Rhodes" <rhodesr AT FIRSTENERGYCORP DOT COM>
Date: Thu, 15 Feb 2001 10:37:17 -5
We had a E-tape get stuck in a drive.  The IBM CE showed up to
work on it.  After a while he came walking up to our desks
holding the cartridge in one hand and yards of mangled tape in his
other hand.  He showed us a spot on the tape - there was
a splice, and a very bad splice at that (ends were not lined
up very well).

Rick

On 14 Feb 2001, at 12:35, Debbie Lane wrote:

> We recently started using 3590E tapes.  Several of them are damaged.  We
> talked to IBM support, and it sounds like other customers have had similar
> problems.  I am wondering if any of you have experienced 3590E damaged in
> shipment?   Have you had other problems with the 3590E?
>
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