Yes we do have this problem. 3590 E11 supports TEST MEDIA option. Before
using the tape for the first time, we test the tape. It has failed while
writing indicating on control panel writing / reading very fast and then
resulting in failure. Also 2-3 tapes reports write-protected tape even if it
is write-enable ( write-protect roller in proper position ). Any remedy for
write-protect problem ?

Regards

Sachin Ganu
IBM Global Services ( India )
C/o Siemens Kalwa Data Center
(BVQI Certified ISO 9002)

> -----Original Message-----
> From: Debbie Lane [SMTP:Debbie.Lane AT INTERMEC DOT COM]
> Sent: Thursday, February 15, 2001 2:06 AM
> To:   ADSM-L AT VM.MARIST DOT EDU
> Subject:      3590E
>
> We recently started using 3590E tapes.  Several of them are damaged.  We
> talked to IBM support, and it sounds like other customers have had similar
> problems.  I am wondering if any of you have experienced 3590E damaged in
> shipment?   Have you had other problems with the 3590E?