You might try going to the Microsoft MSDN site (http://msdn.microsoft.com)
and do a search on:

     Q251274

This article describes a known problem that can cause the error you are
seeing, along with a circumvention. Please be sure to read the article
carefully!

Also, make sure you are logged in as a local administrator when doing the
install.

Regards,

Andy

Andy Raibeck
IBM/Tivoli
Tivoli Storage Manager Client Development
e-mail: andrew.raibeck AT tivoli DOT com
"The only dumb question is the one that goes unasked."


"Janse, JI (Joost)" <J.I.Janse AT RF.RABOBANK DOT NL>@VM.MARIST.EDU> on 
02/06/2001
10:08:15

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

Sent by:  "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To:   ADSM-L AT VM.MARIST DOT EDU
cc:
Subject:  Installation ERROR client 22088_16_BA



Hello,

I'm trying to install a new TSM4.1.1.16 Win32 client on a Windows NT4.0
SP6a
client. After copying the files from the package (22088_16_BA) to the
temporary directory, the installation starts configuring the Windows
Installer. This process end in a "Internal Error 1631" and the client
installation aborts.
On some other NT machines (NT4.0 SP6a) the installation works fine.
I have searched the ADSM search database but couldn't find the Error 1631
message. Also I have removed msiexec entries from the registry and tried
the
installation again. Still without any success!

Hopefully some NT/TSM goeroe can point me in the right direction because
the
NT folks aren't very enthusiastic about reinstalling the complete system
and
we (storage management) are in a situation where TSM has to prove itself.

Thanks in advance,

Joost Janse
j.i.janse AT rf.rabobank DOT nl
Rabobank ICT
The Netherlands

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