I posted a message last week, but it was under a different email
address.  The new microcode has been loaded and we have seen no errors
since (we were seeing at least 2-3 errors a day prior to the fix).  It is
an engineering fix, microcode level E306.  It was loaded last Thursday.


At 12:27 PM 2/5/01 -0500, Kathleen M Hallahan wrote:

Are the drives themselves showing errors?  That's one of the weird things
we've
got...our CE has checked the drive logs and there are absolutely no errors
to be
found.

I'm going to give our CE printed copies of all these emails so that he can
pass
this along to Tuscon, unless anyone has any objections.  Diana, did you
ever get
that microcode?  If you did, have you had the opportunity to see if it
fixes the
problem?

Thanks all!

Kathleen



|--------+----------------------->
|        |          "Short, Anne"|
|        |          <anne.short@L|
|        |          MCO.COM>     |
|        |                       |
|        |          02/05/2001   |
|        |          09:53 AM     |
|        |          Please       |
|        |          respond to   |
|        |          "ADSM: Dist  |
|        |          Stor Manager"|
|        |                       |
|--------+----------------------->

> >----------------------------------------------------------------------------|
  |
    |
  |       To:     ADSM-L AT VM.MARIST DOT EDU
    |
  |       cc:     (bcc: Kathleen M
Hallahan/ISS/HQ/FHLMC)                      |

  |       Subject:     Re: Problems after 4.1 Upgrade and
Resolutions          |

> >----------------------------------------------------------------------------|

We also get many ANR8302 errors.  We are W2K server with TSM 4.1.2 server
(before 4.1.2, we were 4.1.0).  Since this is a new server and never had
anything other than 4.1.x on it, and we have many other problems with the
tape drives, such as tapes getting stuck, we attributed these errors to bad
drives.  Though the drives have been replaced twice now and we are still
getting these same errors.  Maybe it's not the drives after all.


Anne Short
Lockheed Martin Enterprise Information Systems
Gaithersburg, Maryland
301-240-6184
CODA/I Storage Management

-----Original Message-----
From: Braich, Raminder [mailto:raminder.braich AT DAVEY DOT COM]
Sent: Monday, February 05, 2001 9:31 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Problems after 4.1 Upgrade and Resolutions

I am aslo getting ANR8301E ANR8302E op=write errors. This started happening
after we upgraded to TSM 4.1. We are on WIN 2000 environment.
Raminder

> -----Original Message-----
> From: Kathleen M Hallahan [SMTP:Kathleen_Hallahan AT FREDDIEMAC DOT COM]
> Sent: Friday, February 02, 2001 6:55 PM
> To:   ADSM-L AT VM.MARIST DOT EDU
> Subject:      Re: Problems after 4.1 Upgrade and Resolutions
>
> I haven't heard back yet as to whether the code is available, or even if
> our
> problem is definitely the same problem.  Our CE mentioned her PMR number
> in our
> PMR, and he and I have both spoken to someone in Tuscon, so hopefully I'll
> have
> more data on that soon.  What error codes are you getting, and what is
> your
> environment?  Have you taken it up with IBM yet?  I'd love to know if
> there
> really are others seeing the same problems besides just a couple of
> us.....
>
> Kathleen
>
>
>
>
>
>
>
>
> "Braich, Raminder" <raminder.braich AT DAVEY DOT COM> on 02/02/2001 11:17:04 
AM
>
> Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
>
>
>   To:          ADSM-L AT VM.MARIST DOT EDU
>
>   cc:          (bcc: Kathleen M Hallahan/ISS/HQ/FHLMC)
>
>
>
>   Subject      Re: Problems after 4.1 Upgrade and Resolutions
>   :
>
>
>
>
>
>
>
>
> Kathleen,
>     I read your post on ADSM forum regarding the tape IO errors Diana
> Noble
> was having. I am also having the same errors. You mentioned they were
> working on some microcode and should be released soon. Did they ever
> release
> it, if so from where can I download it.
>
> Raminder