ADSM-L

Re: Client v4.1.2 -- Uninstall on NT results in blank desktop?

2001-01-09 18:27:07
Subject: Re: Client v4.1.2 -- Uninstall on NT results in blank desktop?
From: "Rushforth, Tim" <TRushfor AT CITY.WINNIPEG.MB DOT CA>
Date: Tue, 9 Jan 2001 17:27:37 -0600
The following is in the readme:

IMPORTANT NOTE REGARDING A KNOWN UNINSTALL ISSUE:

    - Issue: Grey desktop on uninstall. There is an issue that has been
      seen on some systems with Active Desktop installed. The symptoms
      are that after an uninstall the desktop will turn grey and the
      desktop icons will not be visible.  The system will continue to work
      otherwise. The desktop is restored as soon as you log off and log
      back on.  The problem is that Installshield will attempt to remove
      the All Users desktop folder if the TSM desktop icons are the only
      items in the folder. The problem is that the desktop folder is a
      protected system folder and can't be removed.  This issue will be
      addressed in the future. For now, if you see this problem, simply
      log off and log back on to reset the desktop.

Is this what you are experiencing?

Tim Rushforth
City of Winnipeg
trushfor AT city.winnipeg.mb DOT ca
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