Re: Client v4.1.2 -- Uninstall on NT results in blank desktop?
2001-01-09 18:27:07
The following is in the readme:
IMPORTANT NOTE REGARDING A KNOWN UNINSTALL ISSUE:
- Issue: Grey desktop on uninstall. There is an issue that has been
seen on some systems with Active Desktop installed. The symptoms
are that after an uninstall the desktop will turn grey and the
desktop icons will not be visible. The system will continue to work
otherwise. The desktop is restored as soon as you log off and log
back on. The problem is that Installshield will attempt to remove
the All Users desktop folder if the TSM desktop icons are the only
items in the folder. The problem is that the desktop folder is a
protected system folder and can't be removed. This issue will be
addressed in the future. For now, if you see this problem, simply
log off and log back on to reset the desktop.
Is this what you are experiencing?
Tim Rushforth
City of Winnipeg
trushfor AT city.winnipeg.mb DOT ca
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