ADSM-L

Good ole error

2000-11-28 12:11:12
Subject: Good ole error
From: Joel Cooper <jocooper AT DELOITTE DOT COM>
Date: Tue, 28 Nov 2000 10:56:32 -0600
I have a few clients that recently had the new 4.1.1.16 client for Windows NT
installed.
They've never had another client on them.

Some are running without errors, but several (2 of 20) are getting an error from
a long time ago:

"The library file ""dsmcperf.dll"" specified for the "TSM Client Performance"
service could not be opened. Performance data for this service will not be
available. Status code is data DWORD 0. " is appearing in the Application Event
Log.

The old problem reports on this identified it only with a few client versions
which I thought were corrected. Also, the error was identified as missing
registry entries. I've checked "well" and "sick" clients and the registry
section similar to the old APARs description was identical.

Has anyone else had these problems? The clients are NT4 SP4, but I have other
clients of the same OS/SP working just fine.

I don't want to hack the registry and I'm getting complaints from the owners who
are seeing an log record every 2 minutes.

Thanks,
Joel Cooper
Deloitte & Touche LLP
jocooper AT deloitte DOT com

P.S. Tivoli ticket is open... I just wanted to here from the trenches. ;-)
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