ADSM-L

Re: HELP - Error reading label

2000-08-21 11:16:59
Subject: Re: HELP - Error reading label
From: Doug Thorneycroft <dthorneycroft AT LACSD DOT ORG>
Date: Mon, 21 Aug 2000 08:15:33 -0700
This just happened to me on Thursday, fortunately, our copypool is up to date,
I was able to recall the tapes and run a restore volume.
If you delete the volume and discard the data, The active files will be backed
up on
the next backup, you'll only loose inactive versions.

On Sunday, August 20, 2000 10:49 AM, Barth, Terry V. (MBS)
[SMTP:Terry.Barth AT MORTGAGEFAMILY DOT COM] wrote:
> Hi fellow *MSrs
>
> I need assistance on this :0)
>
> We have a tape that receives the following error.  I have contacted TSM
> support and they informed me that with this error, the only thing to do is
> to send it off to a data recovery agency. However, my question is, has
> anyone else ever had this problem and if so, what did you do about it?  This
> tape does have important data on it and our copy storage pool is still in
> the process of playing catch - therefore, I am not sure what to do here and
> if I do send it off to an offsite recovery facility - I wonder what the
> chances are of actually recovering the data.
>
> I have tried a move, an audit and a reclaim on this tape, and nothing works.
> I was also informed that it is not the barcode label as the tape does mount
> into the drive and the robot attempts to read the tape for about 5 minutes
> before producing the error.
>
> If anyone has seen this error before and has resolved it in some way or sent
> a tape off to be recovered - could you please let me know what the outcome
> was?
>
> Thanks.
>
> ANR8355E I/O error reading label for volume BKS574 in drive DRIVE03
> (/dev/rmt/11mt).
> ANR1402W Mount request denied for volume BKS574 - volume unavailable.
> ANR1410W Access mode for volume BKS574 now set to "unavailable".
>
> -Terry
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