ADSM-L

Re: DLT drive shows up as GENERICTAPE on TSM 3.7.3 on Windows 200 0

2000-08-16 15:40:10
Subject: Re: DLT drive shows up as GENERICTAPE on TSM 3.7.3 on Windows 200 0
From: Cris Robinson <Cris.Robinson AT LIBERTYMUTUAL DOT COM>
Date: Wed, 16 Aug 2000 15:40:07 -0400
I found our documentation and here is what "really" happened. (Fatherhood
definitely does something to the brain.
I now completely understand my father and why he is the way he is!)

Here is our process:
We made sure that the windows 2000 option was checked in the TSM device
driver startup options.
We then uninstalled the tape devices and rebooted.
TSM loaded it's device driver at boot
W2K found the drives..
W2K requested a reboot..

All was good! ( With the exception of applying the 3.7.3.6 patch)

It's all clear to me now!

__________________________________________________
Cris Robinson
Backup & Recovery Engineering
Information Technology Support Services
Liberty Mutual Insurance
Portsmouth, New Hampshire
603.431.8400.54837
mailto:cris.robinson AT libertymutual DOT com



        -----Original Message-----
        From:   Kelly J. Lipp [SMTP:lipp AT storsol DOT com]
        Sent:   Wednesday, August 16, 2000 3:10 PM
        To:     'Robinson, Cris'
        Subject:        RE: DLT drive shows up as GENERICTAPE on TSM 3.7.3
on Windows 2000

        I wish I had a server here so I could recreate what we did.  But we
did do
        it.  I'll send this to Bill too.  He was with me and perhaps
remembers...

        Bill,

        How did we disable the DLTTAPE driver on the Windows 2000 system at
the STK
        Gold Lab?

        Kelly J. Lipp
        Storage Solutions Specialists, Inc.
        PO Box 51313
        Colorado Springs CO 80949-1313
        (719) 531-5926
        Fax: (719) 260-5991
        Email: lipp AT storsol DOT com
        www.storsol.com
        www.storserver.com


        -----Original Message-----
        From: Robinson, Cris [mailto:Cris.Robinson AT LibertyMutual DOT com]
        Sent: Wednesday, August 16, 2000 11:55 AM
        To: 'lipp AT storsol DOT com'
        Subject: RE: DLT drive shows up as GENERICTAPE on TSM 3.7.3 on
Windows
        2000


        Hmmmmmm?
        I just went to the win 2000 server and could not disable any dlt
drivers. I
        don't even show a disable option anywhere.

        Was it done from the device configuration settings? I'm betting you
did
        disable the
        DLT driver in a place I am unaware of. I'm dying to know how ya did
it!

        C

        __________________________________________________
        Cris Robinson
        Backup & Recovery Engineering
        Information Technology Support Services
        Liberty Mutual Insurance
        Portsmouth, New Hampshire
        603.431.8400.54837
        mailto:cris.robinson AT libertymutual DOT com



        > -----Original Message-----
        > From: Kelly J. Lipp [SMTP:lipp AT storsol DOT com]
        > Sent: Wednesday, August 16, 2000 12:22 PM
        > To:   Cris.Robinson AT LibertyMutual DOT com
        > Subject:      RE: DLT drive shows up as GENERICTAPE on TSM 3.7.3
on
        > Windows 2000
        >
        > I was able to disable the DLT driver.  This was in Windows 2000.
Are you
        > thinking I shouldn't have been able to do this?
        >
        > Kelly J. Lipp
        > Storage Solutions Specialists, Inc.
        > PO Box 51313
        > Colorado Springs CO 80949-1313
        > (719) 531-5926
        > Fax: (719) 260-5991
        > Email: lipp AT storsol DOT com
        > www.storsol.com
        > www.storserver.com
        >
        >
        > -----Original Message-----
        > From: Cris.Robinson AT LibertyMutual DOT com
        > [mailto:Cris.Robinson AT LibertyMutual DOT com]
        > Sent: Wednesday, August 16, 2000 10:12 AM
        > To: lipp AT storsol DOT com
        > Subject: RE: DLT drive shows up as GENERICTAPE on TSM 3.7.3 on
Windows
        > 2000
        >
        >
        > another thought on this issue...
        >
        > Under the TSM Device Drive Options, ( TSM Server Utilities), make
sure
        > that
        > the box titled " Enable Windows 2000 and Optical Device Support"
is
        > Checked.
        >
        > This will cause the TSM device driver to load at boot.
        > I have found that in Windows 2000 you cannot,( or at least we
could not),
        > disable or remove the Microsoft driver like you could in NT.
        > Make sure you reboot after making the change. You will still see
the
        > Microsoft driver but the drive should not be showing up a GENERIC
anymore.
        >
        > One last thing...
        >
        > We had to apply 3.7.3.6 to get the library to work correctly.
        >
        >
        > Good luck -
        >
        > C
        >
        >
        >
        >
        > __________________________________________________
        > Cris Robinson
        > Backup & Recovery Engineering
        > Information Technology Support Services
        > Liberty Mutual Insurance
        > Portsmouth, New Hampshire
        > 603.431.8400.54837
        > mailto:cris.robinson AT libertymutual DOT com
        >
        >
        >
        >       -----Original Message-----
        >       From:   Kelly J. Lipp [SMTP:lipp AT STORSOL DOT COM]
        >       Sent:   Wednesday, August 16, 2000 11:28 AM
        >       To:     ADSM-L AT VM.MARIST DOT EDU
        >       Subject:        Re: DLT drive shows up as GENERICTAPE on TSM
3.7.3
        > on Windows 2000
        >
        >       The Windows 2000 DLT tape driver is loading at boot time.
Plug and
        > Pray is
        >       getting you. You should go into devices and disable this
driver and
        > then
        >       reboot the system.  ADSMSCSI will then load and you should
be in
        > business.
        >       We saw this in its more subtle form when the driver loaded,
but the
        > device
        >       names did not change in the Server Utilities window.  This
caused us
        > some
        >       consternation.
        >
        >       Let us know.
        >
        >       Kelly J. Lipp
        >       Storage Solutions Specialists, Inc.
        >       PO Box 51313
        >       Colorado Springs CO 80949-1313
        >       (719) 531-5926
        >       Fax: (719) 260-5991
        >       Email: lipp AT storsol DOT com
        >       www.storsol.com
        >       www.storserver.com
        >
        >
        >       -----Original Message-----
        >       From: ADSM: Dist Stor Manager
[mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf
        > Of
        >       Rushforth, Tim
        >       Sent: Wednesday, August 16, 2000 8:56 AM
        >       To: ADSM-L AT VM.MARIST DOT EDU
        >       Subject: DLT drive shows up as GENERICTAPE on TSM 3.7.3 on
Windows
        > 2000
        >
        >
        >       Running TSM 3.7.3.0 on Windows 2000.
        >
        >       We have a HP Tape Library with 2 DLT7000 drives.  Sometimes,
after
        > rebooting
        >       the server, the second drive in the library shows up as
GENERICTAPE
        > instead
        >       of DLT and has the NT device name (\.tape...) instead of the
TSM
        > device name
        >       (MT4.0.0.3).
        >
        >       When this occurs TSM cannot use the tape drive.  Rebooting
the
        > server seems
        >       to fix the problem - the drive shows up as DLT with the
proper TSM
        > device
        >       name.
        >
        >       The TSM Device driver is set to "Boot" and "Enable Windows
2000 and
        > Optical
        >       Device Support" is checked.
        >
        >       According to the online help "Administrators using TSM with
Windows
        > 2000 do
        >       not need to explicitly control the behavior of the Windows
device
        > driver.
        >       When the TSM device driver is in boot mode, it automatically
        > acquires all
        >       devices not specified in its Device Exclude List."  (For
Windows NT
        > it
        >       suggests setting the NT Device driver to manual - not sure
if this
        > is
        >       possible on 2000)
        >
        >       So it seems that Windows 2000 is sometimes getting control
of the
        > device.
        >
        >       Has anyone else experience this problem?  Any help would be
        > appreciated.
        >
        >       Thanks,
        >
        >       Tim Rushforth
        >       City of Winnipeg
        >       trushfor AT city.winnipeg.mb DOT ca