ADSM-L

TSM 3.7 and Exabyte X200 with Library Errors

2000-08-10 09:16:26
Subject: TSM 3.7 and Exabyte X200 with Library Errors
From: Sean Duffy <Sean.Duffy AT TAS.ALCATEL DOT CA>
Date: Thu, 10 Aug 2000 09:16:26 -0400
I was wondering if anyone else has seen this

I am running TSM 3.7 on the a Windows NT 4.0 Box connected to an Exabyte
X200 Tape library (Purchased December 1999) with 4 Mamoth tape drives
(Mamoth II's coming soon). I used to get the following I/O error every once
and a while, resulting in a tape not being ejected from the drive, but now
I am getting them every few days. The tape drive has an orange light
flashing. The vendor indicated if this happens cycle the power on the X200
and restart my server. When I do this the tape is poped out and is ok for
use again (Only time this does not apply is when the tape has been is in
the process of being turned in to a scratch volume as in the logs below - I
had to do that manually). All the drives on this unit have gotten the error
and as a result I have had 2 of the 4 drives replaced. No tapes have been
damaged yet. The X200 unit is still under warranty so I have had the vendor
in and they have indicated that there may be a problem with the cables on
the back of the tape library.

This problem so far always occurs when the library is attempting to eject
the tape from the drive.

This is getting to the point where the problem is anoying and starting to
interfere with TSM. One night I had the one drive turned off in TSM (It was
traping a tape each night) and the other 2 original drives each trapped a
tape. This caused the Copy Storage Pool process to fail because there were
no free drives.

Has anybod else seen this with the X200 tape library?

Sean Duffy
Network Analyst
Alcatel Canada, TA

Operation Results




Date/Time             Message
--------------------
----------------------------------------------------------
----------------------------------------------------------
08/04/2000 21:22:06   ANR0986I Process 3 for SPACE RECLAMATION running in
08/04/2000 21:22:06   ANR0986I Process 3 for SPACE RECLAMATION running in
the BACKGROUND processed 227010 items for a total of
                       10,504,316,047 bytes with a completion state of
SUCCESS at 21:22:06.
08/04/2000 21:22:06   ANR1041I Space reclamation ended for volume 00000094.
08/04/2000 21:22:14   ANR1341I Scratch volume 00000094 has been deleted
from storage pool 8MMPOOL1.
08/04/2000 21:24:08   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or  media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:24:08   ANR8469E Dismount of 8MM volume 00000094 from drive
MT5.0.0.1 (MT5.0.0.1) in library LB0.0.0.1 failed.
08/04/2000 21:24:08   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:24:08   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:24:08   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:24:08   ANR8848W Drive MT5.0.0.1 of library LB0.0.0.1 is
inaccessible; server has begun polling drive.
08/04/2000 21:24:38   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:24:38   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:24:38   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:25:08   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:25:08   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:25:08   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:25:38   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:25:38   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:25:38   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:26:08   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or  media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:26:08   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:26:08   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:26:38   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or  media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:26:38   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:26:38   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1  (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:27:08   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0- 4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:27:09   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:27:09   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1  (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:27:39   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:27:39   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:27:39   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:28:09   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:28:09   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:28:09   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:28:39   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or  media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:28:39   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:28:39   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:29:09   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:29:09   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:29:09   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:29:39   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or  media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:29:39   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:29:39   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1(MT5.0.0.1); drive is now taken offline.
08/04/2000 21:30:09   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:30:09   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:30:09   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:30:39   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:30:39   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:30:39   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1  (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:31:09   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or  media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:31:10   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:31:10   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:31:40   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:31:40   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:31:40   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:32:10   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:32:10   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:32:10   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1b (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:32:40   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:32:40   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:32:40   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1  (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:33:10   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or  media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:33:10   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:33:10   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1(MT5.0.0.1); drive is now taken offline.
08/04/2000 21:33:40   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:33:40   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:33:40   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1  (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:34:10   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:34:10   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:34:10   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:34:40   ANR8302E I/O error on drive MT5.0.0.1 (MT5.0.0.1)
                       (OP=OFFL, CC=306, KEY=04, ASC=15, ASCQ=01,
SENSE=F0.00.0-4.00.00.00.00.18.00.00.00.00.15.01.00.00.00.00.00.01.02.-
                       00.00.12.BB.5E.00.00.AD.00.00.00., Description=Drive
or media failure).  Refer to Appendix B in the 'Messages'
                       manual for recommended action.
08/04/2000 21:34:40   ANR8446I Manual intervention required for library
LB0.0.0.1.
08/04/2000 21:34:40   ANR8792E Unrecoverable drive failures on drive
MT5.0.0.1 (MT5.0.0.1); drive is now taken offline.
08/04/2000 21:34:40   ANR8471E Drive MT5.0.0.1 of library LB0.0.0.1 is
offline; server no longer polling drive.
08/04/2000 21:34:40   ANR8447E No drives are currently available in library
LB0.0.0.1.
08/04/2000 21:34:40   ANR1404W Scratch volume mount request denied - mount
failed.
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