ADSM-L

Re: TSM client 3.7.2.14 backup failure due to non-existant NFS mount

2000-07-12 14:43:10
Subject: Re: TSM client 3.7.2.14 backup failure due to non-existant NFS mount
From: Steven Bridge <ccaasub AT UCL.AC DOT UK>
Date: Wed, 12 Jul 2000 19:43:10 +0100
>I thought I'd give a heads up on this.  I've got an open PMR on this, a=
>nd I am
>waiting to hear what Tivoli/IBM has to say.
>
>AIX 4.3.3.02
>TSM server 3.7.3.1
>TSM client 3.7.2.14  (applied fixtest level since we were having the lo=
>vely
>unknown system error return code 195)
>
>     07/11/00    23:36:00 23:36:00 ANS4023E Error processing '/' : file=
>
>input/output error

I've certainly seen this error but largely from some of our Solaris
clients - as it's these that lose their respective NFS servers more
often. It does seem rather drastic that all backups from the clients
concerned fail just because of a stale nfs mount in the / partition .
I just have to tell the administrator of the systems concerned that
there may be an NFS mount problem that they have to sort out before
any further backups can proceed.

I suspect that TSM is at the mercy of how NFS works in this situation.
But if this was fixable it would certainly be a great improvement.

+----------------------------------------------------------------------+
 Steven Bridge     Systems Group, Information Systems, EISD
                          University College London
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