Inc Backup stops with ANS4028E

First, thanks a lot to all of you who responded and helped solve this case!

The problem occurs even with the newest 3.1.0.7f2 NT client, when there
is a special character in the directory name. This is a dsmerror.log extract:

01/05/2000 00:15:33 TransWin32RC(): Win32 RC 123 from fioScanDirEntry(): 
FindFirstFile^M
01/05/2000 00:15:33 PrivIncrFileSpace: Received rc=167 from fioGetDirEntries:  
\\hardf_s03ntfs\d$  \Data\Users\Profiles\t795\Startmen?^M
01/05/2000 00:15:34 ANS4028E Error processing 'D:': cannot create 
file/directory entry^M

After deleting the offending directory, ADSM backed up the server successfully!

Regards, Andre


-----Original Message-----
> 
> 
> Hi *SM'ers,
> 
> I get Error code ANS4028E during inc backup of 3.1.0.6 NT client backing
> up to 3.1.2.40 AIX Server running oslevel 4.3.2.0.
> 
> Strange thing is, according to V3R1 Messages docu, that this error should
> occur during restore/retrieve, if you don't have permission to create the
> directory for the file being restored or retrieved, NOT DURING INC BACKUP!
> 
> To have a clean table we renamed the client filespaces on the server and
> ran the backup again with USEUNICODEFILENAMES NO, as recommended. Yet we
> still get the same error code...
> 
> Anybody else got that error?  Any ideas to solve the problem?
> 
> Regards, Andre
> 
> *************
> 
> Here is a Backup log extract:
> 
> ADSTAR Distributed Storage Manager
> Command Line Backup Client Interface - Version 3, Release 1, Level 0.6  
> (C) Copyright IBM Corporation, 1990, 1998, All Rights Reserved.
> 
> Node Name: HARDF_S03NTFS
> Session established with server ADSM: AIX-RS/6000
>   Server Version 3, Release 1, Level 2.40
>   Server date/time: 12/22/1999 23:11:15  Last access: 12/22/1999 23:09:19
> 
> 
> Incremental backup of volume 'D:'
> ANS1898I ***** Processed       500 files *****
> Directory-->                   0 \\hardf_s03ntfs\d$\SMSPKG [Sent]      
> Directory-->                   0 \\hardf_s03ntfs\d$\CAP_SS1\ccr.box [Sent]    
>   
> Directory-->                   0 \\hardf_s03ntfs\d$\CAP_SS1\ddr.box [Sent]    
>   
> Directory-->                   0 \\hardf_s03ntfs\d$\CAP_SS1\inventry.box 
> [Sent]      
> 
> Directory-->                   0 
> \\hardf_s03ntfs\d$\Data\Users\Profiles\t795\SendTo [Sent]      
> Directory-->                   0 
> \\hardf_s03ntfs\d$\Data\Users\Profiles\t795\Startmen? [Sent]      
> Directory-->                   0 
> \\hardf_s03ntfs\d$\Data\Users\Profiles\t795\Startmen^Á [Sent]      
> Directory-->                   0 
> \\hardf_s03ntfs\d$\Data\Users\Profiles\t795\Temporary Internet Files [Sent]   
>    
> Directory-->                   0 
> \\hardf_s03ntfs\d$\Data\Users\Profiles\t795\Vorlagen [Sent]      
> ANS4028E Error processing 'D:': cannot create file/directory entry
> 
> Total number of objects inspected:  242,354
> Total number of objects backed up:    8,875
> Total number of objects updated:          1
> Total number of objects rebound:          0
> Total number of objects deleted:      3,603
> Total number of objects failed:           0
> Total number of bytes transferred:    65.04 MB
> Data transfer time:                    7.31 sec
> Network data transfer rate:        9,101.19 KB/sec
> Aggregate data transfer rate:         14.95 KB/sec
> Objects compressed by:                   43%
> Elapsed processing time:           01:14:14
Inc Backup stops with ANS4028E - Problem solved
