ADSM-L

Re: Strange Connect Agent Error

1999-10-26 09:58:07
Subject: Re: Strange Connect Agent Error
From: Nathan King <nathan.king AT USAA DOT COM>
Date: Tue, 26 Oct 1999 08:58:07 -0500
Yes, that seems like a very plausible explanation. The only thing I've still
to find out is why they shutdown Exchange.

Thanks for your help,

Nathan

        -----Original Message-----
        From:   Chris Zaremba [SMTP:zaremba AT US.IBM DOT COM]
        Sent:   Tuesday, October 26, 1999 8:47 AM
        To:     ADSM-L AT VM.MARIST DOT EDU
        Subject:        Re: Strange Connect Agent Error

        Nathan,

        >7p.m ADSM Client Service runs the command to start the Exchange
Backup.
        >7.45p.m ADSM Client service reports that it has successfully
executed the
        >Exchange Backup command. (however the output shows that the backup
completed
        >with the Exchange Error: There is no backup in progress. Looks like
it had
        >sent about 14Gb of data)
        >
        >Seconds later all the Exchange Services shutdown normally and then
restart.
        >This doesn't look like an abnormal shutdown as there are no STOP
events.

        This is a guess but it sounds like someone had initiated a shutdown
of the
        exchange services while the backup
        was in progress.  The shutdown was pending until the backup
completed but once
        it completed, the services went
        away before the final API call was made (there are 2 calls made to
exchange at
        the end of a backup, a backup close
        and a backup end).  I suspect that after the first call was made,
the shutdown
        proceeded and we got the error on the
        second API call.  Again, this is just conjecture but seems plausible
given the
        info you provided.

        Otherwise, I can't imagine why we would get a msg from exchange
indicating "No
        backup in progress".


        Chris Zaremba
        TDP Client (formerly ADSM Agent) Development
        internet  zaremba AT us.ibm DOT com
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