ADSM-L

Cartridge Load Failure!

1999-06-18 07:39:43
Subject: Cartridge Load Failure!
From: Dirk Billerbeck <dirk.billerbeck AT GECITS-EU DOT COM>
Date: Fri, 18 Jun 1999 12:39:43 +0100
Hello,

I have a very strange problem with an ADIC 1200D DAT autochanger library
and I hope that maybe someone can help me?

The library contains a HP C1533A drive (4mm, 120m, DDS-2C) and is set to
random access mode. It's connected to an Compaq ProLiant 6000 running
Windows NT 4.0 w/ SP3 and ADSM v3.1.2.20. Every time I try to label a tape
volume the process fails with the error message ANR8300E (Cartridge Load
Failure):

06/18/1999 11:43:02   ANR2017I Administrator ADMIN issued command: LABEL
libvol
                       adic1200lib search=yes labelsource=prompt
checkin=scratch
06/18/1999 11:43:02   ANR0984I Process 3 for LABEL LIBVOLUME started in the

                       BACKGROUND at 11:43:02.

.....
06/18/1999 11:45:42   ANR2017I Administrator ADMIN issued command: REP 2

                       label=LIBV01
...
06/18/1999 11:46:45   ANR8300E I/O error on library ADIC1200LIB
(OP=8401C058,
                       CC=301, KEY=04, ASC=53, ASCQ=00,
SENSE=70.00.04.00.00.00-

.00.0B.00.00.00.00.53.00.00.00.00.00.04.00.00.00.00.00.0-
                       0.00.00.00.00., Description=Cartridge load failure).

                       Refer to Appendix B in the 'Messages' manual for
recommended action.

When I look at the load operation it seems as if the robotic arm wouldn't
press the cartridge long enough into the drive (The tape just slips out
again before the drive has loaded it).

Startup mode of the ADSMSCSI driver is set to automatic.

The library, drive and deviceclass definitions:

Library Name: ADIC1200LIB
Library Type: SCSI
Device: LB6.0.0.2
Private Category:
Scratch Category:
External Manager:
RSM Media Type:
Last Update by (administrator): ADMIN
Last Update Date/Time: 06/18/1999 11:12:33


Library Name: ADIC1200LIB
Drive Name: ADIC1200DRV
Device Type: 4MM
Device: MT3.0.0.2
ON LINE: Yes
Element: 2
Last Update by (administrator): ADMIN
Last Update Date/Time: 06/17/1999 19:27:43
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE


Device Class Name: ADIC1200DEV
Device Access Strategy: Sequential
Storage Pool Count: 1
Device Type: 4MM
Format: DDS2C
Est/Max Capacity (MB): 4,096.0
Mount Limit: DRIVES
Mount Wait (min): 60
Mount Retention (min): 15
Label Prefix: ADSM
Drive Letter:
Library: ADIC1200LIB
Directory:
Server Name:
Retry Period:
Retry Interval:
Twosided:
Last Update by (administrator): ADMIN
Last Update Date/Time: 06/18/1999 11:56:08


CU/2,
                Dirk Billerbeck


Dirk Billerbeck
CompuNet Kiel
Network and Systems Management
Am Jaegersberg 20, 24161 Altenholz (Kiel), Germany
Phone: ++49-431/3609-117, Fax: ++49-431/3609-190,
Internet: dirk.billerbeck @ gecits-eu.com
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