We had similar serious problems.
IBM replaced the library with a C model,
which for 8 months has been excellent.
Our old B was supposed to have gone to the lab.

On 14 Apr 99, at 12:14, Rui Malheiro wrote:

> Replying to: Wassim Hossari <whossari AT KFSHHUB.KFSHRC.EDU DOT SA> (Wed, 14 
> Apr
> 1999 14:30:10 +0300)
>
> >Hi Rui,
> >
> >Did you talk IBM into replacing the 3570 with another 3570 or another tape
> >library model? because it seems that we are heading that way.  The IBM CEs 
> >had
> >tried replacing almost every part in the 3570 that you could imagine.  They 
> >even
> >replaced some parts like the Picker Assembly and the Drive Analog Card more 
> >than
> >once.
>
> It was replaced by another 3570 last November. It was (is) a 3570-B12.
> Errors were the same as you described on your previous messasge.
>
> --
> Rui Malheiro,
> 6 Mil - Tecnologias de Informacao
> URL: <http://www.6mil.pt/>



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