ADSM-L

Re: NT ADSM Client Loop

1998-11-11 14:47:33
Subject: Re: NT ADSM Client Loop
From: "Robinson, Cris" <Cris.Robinson AT LIBERTYMUTUAL DOT COM>
Date: Wed, 11 Nov 1998 14:47:33 -0500
Amen!

We have delayed rollout of version 3 for over 1 year now because everytime
we get a new PTF
there is an issue which directly impacts our environment.

__________________________________________________
Cris Robinson
Sr. Technical Analyst
Enterprise Storage Management / ADSM
Liberty Mutual Insurance 
Portsmouth, New Hampshire
603.431.8400.54837

> -----Original Message-----
> From: Prather, Wanda [SMTP:PrathW1 AT CENTRAL.SSD.JHUAPL DOT EDU]
> Sent: Tuesday, November 10, 1998 5:16 PM
> To:   ADSM-L AT VM.MARIST DOT EDU
> Subject:      Re: NT ADSM Client Loop
> 
> I would like to issue one more plea to IBM development to PLEASE IMPLEMENT
> SOME REGRESSION TESTING!
> 
> Each release of the Windows V3 client has introduced bugs into existing
> functions.  
> 
> For example, in the Win32 client PTF 1, dsmsched.log did not list backed
> up
> files for WinNT systems.
> For example, in the Win32 client PTF 3, the NT registry doesn't backup
> when
> you do an incremental from the GUI.
> 
> These are functions that have existed since MANY PTF's AGO in the Version
> 2
> client.
> 
> It is painfully obvious that no regression testing of basic functions is
> being done.
> Please tell your management that if they don't understand the concept,
> they
> should hire somebody, or outsource the testing function.
> 
> We can tolerate releasing code to our users where added functions don't
> entirely work right.
> But releasing code that breaks long-existing functions is another matter
> entirely.
> 
> We are STILL WAITING for a version of the Version 3 client that we can
> roll
> out to our users.
> 
> ***************************************************************
> Wanda Prather
> The Johns Hopkins Applied Physics Lab
> 443-778-8769
> wanda_prather AT jhuapl DOT edu
> 
> "Intelligence has much less practical application than you'd think" -
> Scott Adams/Dilbert
> ***************************************************************
> 
> 
> 
> > -----Original Message-----
> > From: McNamara, Linda [SMTP:LMCNAMA AT CITGO DOT COM]
> > Sent: Tuesday, November 10, 1998 1:55 PM
> > To:   ADSM-L AT VM.MARIST DOT EDU
> > Subject:      Re: NT ADSM Client Loop
> > 
> > Add me to the list.  We are experiencing the same type of problem with
> > 3.1.0.5 clients. 
> > 
> >       ---------- 
> > From:   Julie Phinney[SMTP:jphinney AT HUMANA DOT COM] 
> > Reply To:       ADSM: Dist Stor Manager 
> > Sent:   Tuesday, November 10, 1998 11:48 AM 
> > To:     ADSM-L AT VM.MARIST DOT EDU 
> > Subject:        Re: NT ADSM Client Loop 
> > 
> >       We're having that problem right now too on our 3.1.0.5 clients. 
> Not
> > all of 
> > them, but it keeps popping up.  I have to stop the ADSM server, then
> start
> > 
> > it again and lock the offending node before it makes contact again.    I
> 
> > saw the fix was to use DSMCUTIL UPDATEPW to update the password, but we 
> > have one where that didn't fix it.     What's strange is, it appears to
> > fix 
> > it, the schedule service starts successfully and lists it's next
> schedule 
> > time, then within minutes starts looping again.   The password, the
> client
> > 
> > name, the server name   all appear to be right. 
> > We just started rolling out 3.1.0.5 last week and now are having a daily
> 
> > headache with this loop. 
> > We had to put a hold on the roll-out too. 
> > 
> > 
> > 
> > 
> >       Eric LEWIS <eric.lewis AT CCMAIL.ADP.WISC DOT EDU> on 11/10/98 
> > 10:44:07
> AM 
> > 
> >       Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT 
> > EDU>
> 
> > 
> >       To:   ADSM-L AT VM.MARIST DOT EDU 
> > cc:    (bcc: Julie Phinney/Green Bay/Humana) 
> > Subject:  NT ADSM Client Loop 
> > 
> > 
> > 
> > 
> > 
> >            Hi:  We are having problems with the infinite loop that
> > afflicts the 
> >      win32 ver 3.1.0.5 client.  The problem, as you can see below, is 
> >      related to incorrect passwords AND unregistered nodes. 
> > 
> >            I recall a problem with the .3 client, was there a problem
> with
> > 
> >      failure to trim schedule logs? 
> > 
> >            Can anyone suggest a ptf release that is reliable?  (And how
> to
> > get 
> >      it?  I do still have a copy of the 3.1.0.3 client install set.) 
> > 
> >            Thanks. 
> > 
> >            Eric Lewis UW-Madison 
> >      eric.lewis AT doit.wisc DOT edu 
> > 
> > 
> >       ______________________________ Reply Separator 
> > _________________________________ 
> > Subject: Re[2]: NT ADSM Client Loop 
> > Author:  James SPORER at DoIT-MAIL1 
> > Date:    11/10/98 8:48 AM 
> > 
> > 
> >            Eric, 
> >      This doesn't just happen for incorrect password.  It happened on 
> >      Friday on Bucky1 and Monday on Bucky2 when somebody tried to
> connect 
> >      to the wrong server.  No node existed on the server they attempted
> to
> >
> >      connect to.  The operators realized the problem rather quickly on 
> >      bucky1 because they can see the errors on the console but on bucky2
> > it 
> >      isn't so obvious.  I would rather we give them the .3 version, if
> the
> > 
> >      error isn't in that version, than propagate a version with a rather
> 
> >      serious flaw that will catch us down the road. 
> >      Jim 
> > 
> > 
> > 
> >       ______________________________ Reply Separator 
> > _________________________________ 
> > Subject: Re: NT ADSM Client Loop 
> > Author:  Eric LEWIS at DoIT-MAIL1 
> > Date:    11/9/98 4:41 PM 
> > 
> > 
> >            Well, I could pull the page . . . or use ptf 3 . . . if you
> > scream 
> >      really loud I might hear you but gee, why can't our customers use
> the
> > 
> >      correct password? 
> > 
> >            I will put a message out to the Bucky Relay to urge caution. 
> > 
> >            erl 
> > 
> > 
> > 
> > 
> >       ______________________________ Reply Separator 
> > _________________________________ 
> > Subject: NT ADSM Client Loop 
> > Author:  James SPORER at DoIT-MAIL1 
> > Date:    11/9/98 4:13 PM 
> > 
> > 
> >            This is the status of the nt client problem that has caused
> > several 
> >      problems recently on both bucky1 and bucky2. 
> >      Hi James, 
> >      IC22093 is targeted for PTF6.  It's hard to gauge the exact date
> the 
> >      PTF will be released. I believe it is targeted for release before
> the
> > 
> >      end of the year. 
> >      Thanks, 
> >      John 
> > 
> >            It can't be soon enough.  Eric, maybe we should put a hold on
> > nt 
> >      customers upgrading to version 3. 
> >      Jim 
> > 
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