Re: Exchange agent not backing up data

Kelly,

Does your Organization, Site, or Server name have a period (.), comma (,)
or at sign (@)?  If so, this was a known problem with the GA version.
It was fixed and available with FIXTEST, APAR IC20843.

The refreshed FIXTEST (APAR IC20843) of the ADSMConnect Agent for
Microsoft Exchange Server is available on the INDEX.STORSYS.IBM.COM
FTP server.  Here is how to get it:

       Where:  FTP Server, index.storsys.ibm.com
   Directory:  /adsm/fixtest/agents/ntexch/v1r1
   Filenames:  IC20843A.EXE         - self-extracting install file
               IC20843A.readme.ftp  - readme file

This is most likely the problem.

If not:
  - What happens when you press the "Show All" button on the
    restore screen?
  - You state the filespaces are "empty".  What does a
    "QUERY OCCUPANCY" for this node and filespace show?

Del

-------------------------
Del Hoobler
Del Hoobler
IBM ADSM Agent Development
hoobler AT us.ibm DOT com

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> We've installed the Exchange Agent and done a full backup.  Everything
> looks normal.  Says it's sending data and completes successfully on the
> agent side.  No errors in either the dsierror.log or dxcdsm.log agent log
> files.  Filespaces are created on the server but are empty.  When trying to
> look at the history through the Agent GUI we get a message that says non of
> the selected objects are available on the server.
>
> We've tried backing up to a couple of different servers with the same
> results.  Any ideas??
>
> Kelly Lipp
> Storage Solutions Specialists, Inc.
> lipp AT storsol DOT com
> www.storsol.com
> (719) 531-5926