ADSM-L

Re: Helpdesk file restores

1998-09-16 16:37:19
Subject: Re: Helpdesk file restores
From: Doug Thorneycroft <dthorneycroft AT LACSD DOT ORG>
Date: Wed, 16 Sep 1998 13:37:19 -0700
Your user needs the following rights to be able to backup
and restore. I haven't tested to see if any rights can
be left out for restores only.

Backup Files
Restore Files
Manage Auditing and Security Logs

Michelle Olsen wrote:
>
> Environment:  NT 4.0 ADSM Server
> Distributed NT 4.0 Server
> PC:  NT Workstation
>
> We are in the process of training helpdesk personnel to do file restores.
> >From individual's pc they type:  dsm -tcps=adsm01 -node: fs020.  They map
> to a network drive \\fs008\restore, which is the destination.  In testing,
> they can restore a file to their pc hard drive and then copy to the
> "restore" area.  However, when they try to directly restore to mapped
> drive, they recieve the error:
>
> File is read-only, force overwrite?  (file is not in "restored" area)
>
> And once individual clicks on the overwrite button, he/she gets a memory
> error like... Instruction at "0x5f40129c" referenced memory at
> "0x000000004."  The memory could not be "read."
>
> This seems to be a permissions issue.  When we give them "domain admin"
> rights they can do the file restore to the mapped drive just fine.
> However, when we give "everyone" full control, they still can not perform
> the file restore to the mapped drive.
>
> Any suggestions would be appreciated.
>
> Michelle Olsen/ Kelly Root
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