ADSM-L

Seeking ADSM Sites w/ Exchange Server lo

1998-06-22 11:57:02
Subject: Seeking ADSM Sites w/ Exchange Server lo
From: "Kuhn, Steve" <AEGISLAN/AEGIS/kuhns%Aegis AT MCIMAIL DOT COM>
Date: Mon, 22 Jun 1998 11:57:02 -0400
We are experiencing the above, and have found (2) other sites (Pennsylvania
& Amsterdam, Netherlands) seeing the same thing.  We are interested in
hearing from other  ADSM sites who are experiencing unexplained server
lockups which either match exactly or have some of the following Exchange
server symptoms:

 -   Server intermittently locks up (no keyboard, mouse, etc.) requiring a
power off restart.  This happens anytime, including during normal operation
(low load) and may happen after a recent (< 3 hour) server restart.
 -   No errors are written to the Event Logs either at crash or within 4 - 5
hours preceding it (application, system, or security).
 -   Upon server restart, NT does not run CHKDSK.
 -   MS Mail connector and DIRSYNC services experience failures to
initialize USER32.DLL after multiple shutdown/restarts of the service.
 Exchange server shutdown/restart clears the error.

DOCUMENTED INSTALLS:  Exchange 5.5/NT SP3, TCP/IP (only); ADSM Connect Agent
for Exchange IC20843A (registered/licensed); IBM and/or COMPAQ CPU; COMPAQ,
IBM, and/or Storage Dimensions RAID arrays.

CAUSES UNDER CONSIDERATION:  NT Memory Leaks or software bugs betw. Exchange
and NT or NT/IP  (current favorites); Hardware (initially suspected IBM, but
that was eliminated when COMPAQs fell victim; other software (PC Anywhere,
virus protection, and other programs or utilities running on the machines
have been investigated and eliminated, because lockups preceded them and
they are not common to all sites.)

Reply directly to:

Steve Kuhn, Network Manager
AEGIS Insurance Services, Inc.
10 Exchange Place, Jersey City NJ 07302
201.521.4565 (v) 201.521.4560 (f)
kuhns AT aegislimited DOT com
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