Oracle has stated that they will no longer support (phone/technical
support) for those 'third-party' hot backup products that back up
information using 'block' level.  Oracle will continue support if
'third-party' hot backup tools are using 'file level' backups.

On Friday, February 27, 1998 9:35 AM, Katherine Faella
[SMTP:KMF AT URIACC.URI DOT EDU] wrote:
| >From:         Keenan D Stratton <stratkee AT GTI DOT NET>
| >From what I understand, Oracle has stated that they will no longer
support
| >'third-party' hot backup products!  We were in the process of evaluating
| >SQL-BackTrack when we were given this information.  We decided not to
|
| If you have any more detailed information on exactly what "Oracle will no
| longer support 'third party' hot backup products" means, could you please
post
| it to the list.  Does it mean they will withdraw all Oracle support if
you use
| such a product, or only that they will not help with a restore from a
third-
| party's backup?  Thanks for any information - we are just about to start
| looking into this area also.
|
| Katherine Faella                 kmf AT uriacc.uri DOT edu
| Sr. Technical Programmer
| University of Rhode Island
| Technical and Operational Services
| 9 Greenhouse Road, Suite 1
| Kingston, RI  02881              Phone:  (401) 874-2501
|