Hi all,

We have a problem with our 3494 Tape robot with 3590 drives. The ADSM-server
can
not find the Tape robot: everytime a command is send from the ADSM-server
to the 3494, it fails. For instance, restores are not possible; it gives a
message
that it cannot mount the media.

Scheduled events fail with the following messages:

Messages in dsmsched.log:
-------------------------
..
..
08/09/96   19:00:27 Retry # 1  Normal File-->           3,388 /.sh_history  **
U
nsuccessful **
08/09/96   19:00:28 ANS4116I One or more files will be stored on offline media
08/09/96   19:00:28 ANS4118I Waiting for mount of offline media....
08/09/96   19:00:28 Retry # 2  Normal File-->           3,388 /.sh_history  **
U
nsuccessful **
08/09/96   19:00:28 ANS4312E Server media mount not possible
..

and:

..
08/09/96   19:00:28 Total number of objects inspected:    1,832
08/09/96   19:00:29 Total number of objects backed up:        0
08/09/96   19:00:29 Total number of objects updated:          0
08/09/96   19:00:29 Total number of objects rebound:          0
08/09/96   19:00:29 Total number of objects deleted:          0
08/09/96   19:00:29 Total number of objects failed:           0
08/09/96   19:00:30 Total number of bytes transferred:    248.2 KB
08/09/96   19:00:30 Data transfer time:                    0.09 sec
08/09/96   19:00:30 Data transfer rate:                2,488.78 KB/sec
08/09/96   19:00:30 Elapsed processing time:           00:00:26
08/09/96   19:00:30 ANS4847E Scheduled event 'DAILY_N215' failed.  Return code
= 4.
..                  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^
                    Seen this message before BTW, unknown Return code...  :-(


More error-messages on the first of our four 3590 Tape-drives:

FID1 E4            <BIG letters>
call for service
A140 A140 23F2

No problem with LAN Adapter diagnostic test on PC inside the 3494 so
this LAN Adapter looks OK.


Has anybody seen this problem before? Any help/hints are very much appreciated.
We may need to restore one client-node very soon (which is quite difficult
when
you can't communicate with the 3494 ;)

Thanks!

Mark
--
*************************************************
*************************************************
Mark Springer          -        mspringer AT sara DOT nl
SARA - Academic Computing Services Amsterdam
Home-page SARA: http://www.sara.nl/
Postal address: Postbus 94613, 1090 GP  Amsterdam
Telephone: +31 20 - 592 3010
Telefax:   +31 20 - 668 3167