IBM: FTP site upgrades needed
1996-06-19 10:01:11
Subject: |
IBM: FTP site upgrades needed |
From: |
Richard Sims <rbs AT ACS.BU DOT EDU> |
Date: |
Wed, 19 Jun 1996 10:01:11 -0400 |
IBM - ADSM customers need some improvements in the ADSM FTP site...
1. First and foremost, when you emplace a "fixes" file, please compress it!
The AIX 3.2 client fixes file, for example (aix32.v2r1m3.IP20800.smit)
is 36 MB (!) in size. Given the paltry speed of the storsys Internet
connection, it took a horrendous 23 HOURS to transmit that sucker.
File compression would have rendered that less painful and vulnerable
to interruption, given the time exposure.
2. Please pass on to IBM management that the storsys FTP site is woefully
underconfigured...
- It lacks overall capacity, such that customers needing information
and fixes often find that they can't get in, encountering the
all-too-familiar message:
The maximum ftp sessions has been exceeded on index.storsys.ibm.com!
- The speed of your Internet connection appears to be far too low to
begin serving the volume of data which that site has to serve.
Customers running enterprises can't afford to wait 23 hours to get
a download of fixes when things are failing around them.
Suffice to say that ADSTAR management has to start taking this FTP site
seriously and finally commit the resources commensurate with providing
the level of service that is required. Customers are disappointed that
ADSTAR hasn't been proactive in dealing with this situation.
Richard Sims, Boston University OIT
|
<Prev in Thread] |
Current Thread |
[Next in Thread>
|
- IBM: FTP site upgrades needed,
Richard Sims <=
|
|
|