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XML Document structures error TSM 6.2 on SUSe 10sp3

Discussion in 'TSM Server' started by phildac, Jun 16, 2010.

  1. phildac

    phildac New Member

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    Attempting fresh install of TSM 6.2 on SUSE 10sp3 and getting the error...

    "XML document structures must start and end within the same entity"

    I have checked to make sure the libstdc++5, libaio, gcc, glibc and java 1.5 are installed within linux. Not sure what I am missing.The log file doesn't offer much help either.

    Thanks,
    Phil
     
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  3. deva77

    deva77 New Member

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    XML Documents structures must start and end within the same entity

    Hi,

    When i install the TSM 6.2 on Windows 2008 R2. getting the error message. Have any one come across and fix.

    THanks
     
  4. deva77

    deva77 New Member

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    I figured out this issue. it's due to install.exe. i just copied the extract files from other server that caused the issue.

    Thanks
     
  5. phildac

    phildac New Member

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    I ended up loading SuSE Linux 10 sp2 and was able to install, but am now having trouble with DB2 9.7 installing correctly. It says that it "Encountered Errors" at the end of the install. There is some info in the log but nothing I can decipher.
     
  6. deva77

    deva77 New Member

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    Hi Phil

    Do you have enough space for Active/Archive logs otherwise will fail to install the Database.

    Thanks
     
  7. phildac

    phildac New Member

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    deva77,

    I have over 128GB free. This is a new install of SuSE 10 sp2 and TSM 6.2 on an IBM AMD Opteron x86_64. TSM and OS ar 64bit as well.

    Thanks,
    Phil
     
  8. phildac

    phildac New Member

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    Here is a snipit where things start going south in the log.txt from /var/tivoli/tsm...


    Tue Jun 22 15:31:20.483 CDT 2010 : FINEST : setProgressStatusText(DB2 9.7) (from com.ibm.ac.coi.ext.ia.plugin.COIProcessPlan.Progress)
    Tue Jun 22 15:31:20.484 CDT 2010 : FINER : RETURN (from com.ibm.ac.coi.ext.ia.plugin.COIProcessPlan.Progress)
    Tue Jun 22 15:31:20.485 CDT 2010 : FINER : RETURN (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl.Progress)
    Tue Jun 22 15:31:20.488 CDT 2010 : STDOUT : $IAGLOBAL_DB2_Desc$
    Tue Jun 22 15:31:20.561 CDT 2010 : FINE : PlanStepEventOccurred(Failed target 'step_00002_DB2_2_1') (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
    Tue Jun 22 15:31:20.562 CDT 2010 : FINE : COIEventType.ERROR (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
    Tue Jun 22 15:31:20.564 CDT 2010 : FINE : MachinePlanEventOccurred(An exception was received during the processing of MachinePlan: localhost. See the Exception Stack Trace for more information.) (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
    Tue Jun 22 15:31:20.565 CDT 2010 : FINE : COIEventType.ERROR. Last step started was: DB2_2_1 (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
    Tue Jun 22 15:31:20.566 CDT 2010 : FINE : DeploymentPlanEventOccurred(Failed Deployment Plan 'install') (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
    Tue Jun 22 15:31:20.567 CDT 2010 : FINE : COIEventType.ERROR (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
    Tue Jun 22 15:31:21.338 CDT 2010 : FINE : Exception via callback from DeploymentPlanProcessor.process(INSTALL): (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl.install)
    Tue Jun 22 15:31:21.340 CDT 2010 : FINE : COIEventType.ERROR reported (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl.install)
    Tue Jun 22 15:31:21.341 CDT 2010 : STDERR : com.ibm.ac.coi.ext.ia.COIWrapperException: COIEventType.ERROR reported
    Tue Jun 22 15:31:21.344 CDT 2010 : STDERR : at com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred(COIWrapperPluginImpl.java:121)
    Tue Jun 22 15:31:21.347 CDT 2010 : STDERR : at com.ibm.ac.coi.impl.COIRuntimeImpl.notifyListener(COIRuntimeImpl.java:226)
    Tue Jun 22 15:31:21.349 CDT 2010 : STDERR : at com.ibm.ac.coi.impl.COIRuntimeImpl.notifyListeners(COIRuntimeImpl.java:215)
    Tue Jun 22 15:31:21.352 CDT 2010 : STDERR : at com.ibm.ac.coi.impl.utils.ParallelPlanListener.eventOccurred(ParallelPlanListener.java:105)
    Tue Jun 22 15:31:21.355 CDT 2010 : STDERR : at com.ibm.ac.coi.impl.COIRuntimeImpl.notifyListener(COIRuntimeImpl.java:229)
    Tue Jun 22 15:31:21.357 CDT 2010 : STDERR : at com.ibm.ac.coi.impl.COIRuntimeImpl.notifyListeners(COIRuntimeImpl.java:219)
    Tue Jun 22 15:31:21.360 CDT 2010 : STDERR : at com.ibm.ac.coi.impl.MachinePlanImpl.process(MachinePlanImpl.java:254)
    Tue Jun 22 15:31:21.363 CDT 2010 : STDERR : at com.ibm.ac.coi.impl.utils.MachinePlanRunner.run(MachinePlanRunner.java:64)
    Tue Jun 22 15:31:21.365 CDT 2010 : STDERR : at java.lang.Thread.run(Thread.java:736)
    Tue Jun 22 15:31:21.368 CDT 2010 : STDERR : Caused by:
    Tue Jun 22 15:31:21.370 CDT 2010 : STDERR : com.ibm.ac.coi.api.exception.DeploymentPlanExecutionException: One or more Machine Plans within the DeploymentPlan failed. Failure count = 1
    Tue Jun 22 15:31:21.373 CDT 2010 : STDERR : at com.ibm.ac.coi.impl.utils.ParallelPlanListener.eventOccurred(ParallelPlanListener.java:92)
    Tue Jun 22 15:31:21.376 CDT 2010 : STDERR : ... 5 more
    Tue Jun 22 15:31:21.378 CDT 2010 : SEVERE : Raw Exception in DeploymentPlanProcessor.process(INSTALL): COIEventType.ERROR reported (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl.install)
    Tue Jun 22 15:31:21.381 CDT 2010 : FINER : THROW (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl.install)
    Caused by: com.ibm.ac.coi.ext.ia.COIWrapperException: COIEventType.ERROR reported
    Tue Jun 22 15:31:21.413 CDT 2010 : FINER : ENTRY (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl.getLastStepDescriptionInError)
    Tue Jun 22 15:31:21.416 CDT 2010 : FINER : RETURN $IAGLOBAL_DB2_Desc$ (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl.getLastStepDescriptionInError)
    Tue Jun 22 15:31:21.419 CDT 2010 : FINE : $IAGLOBAL_COI_FAILED_COMP$=DB2 9.7 (from com.ibm.ac.coi.ext.ia.plugin.COIProcessPlan.install)
     
  9. jeyar

    jeyar New Member

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    Hello, phildac
    did you solve the issue with the XML wrong structure by applying the fix pack for the SuSe. I'm facing the exact error, however looking at the log files from the execution, it looks like the OS check that the installer does have completed.
    Did you do something else to pass this step?
     
  10. phildac

    phildac New Member

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    jeyar,

    Since we don't have support for Linux yet, I ended up installing SuSE Linux 10 SP2 instead of SP3, but now have a problem getting DB2 to install without errors. I have opened a ticket with IBM for that.

    Thanks,
     
  11. phildac

    phildac New Member

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    Not sure if it is related but I was able to install on SuSE Linux 10 SP2 after removing the space in the folder name where the install.bin file was located. "TSM 6.2.1" to "TSM_6.2.1"
     

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