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VSS Error ANS5250E and ANS1375E

Discussion in 'Backup / Archive Discussion' started by a4l100, Jul 22, 2009.

  1. a4l100

    a4l100 New Member

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    Hello, I have a problem with the Backup of the systemstate from a w2k3-sp2 32bit Server. The following is logged in the dsmerror.log:

    22.07.2009 13:17:08 ANS1959W Removing previous incomplete group '\System State\0\SystemState' Id:0-194099201
    22.07.2009 13:19:26 ANS5250E An unexpected error was encountered.
    TSM function name : CompleteVssSnapshot
    TSM function : vssCloseGroups() failed
    TSM return code : 109
    TSM file : txncon.cpp (6424)
    22.07.2009 13:19:26 ANS5250E An unexpected error was encountered.
    TSM function name : vssUpdateGroups
    TSM function : Can't find request list
    TSM return code : 109
    TSM file : vssback.cpp (2544)
    22.07.2009 13:19:26 ANS5250E An unexpected error was encountered.
    TSM function name : CompleteVssSnapshot
    TSM function : vssUpdateGroups() failed
    TSM return code : 109
    TSM file : txncon.cpp (6442)
    22.07.2009 13:19:29 ANS1375E The snapshot operation failed.:confused:


    I have a w2k3-server 32bit with SP2 and the recommended Hotfixes KB934016 and KB940349 installed.
    The TSM-Client has the version 5.5.1.16.
    I have updated the TSM-Client Version to 5.5.2.1 with thew same failures!!!:mad:

    Has anyone an Idea what to do?
     
  2.  
  3. Jeff_Jeske

    Jeff_Jeske Senior Member

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    Try backing up the data using Windows Backup. If windows backup fails then you have an operating system error and not a TSM error.

    Normally a reboot would be my first shot at attempting to fix.
     
  4. a4l100

    a4l100 New Member

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    Ok, i've made an systemstate-backup with Windows Backup. Here is the log.

    Backup Status
    Operation: Backup
    Active backup destination: File
    Media name: "Backup Systemstate.bkf created 22.07.2009 at 16:31"

    Volume shadow copy creation: Attempt 1.
    Backup (via shadow copy) of "System State"
    Backup set #1 on media #1
    Backup description: "Set created 22.07.2009 at 16:31"
    Media name: "Backup Systemstate.bkf created 22.07.2009 at 16:31"

    Backup Type: Copy

    Backup started on 22.07.2009 at 16:32.
    WARNING: Portions of "\Boot Files\C:\WINDOWS\SYSTEM32\drivers\partmgr.sys" cannot be read. The backed up data is corrupt or incomplete.:confused:
    This file will not restore correctly.
    Backup completed on 22.07.2009 at 16:33.
    Directories: 193
    Files: 2668
    Corrupt: 1:mad:
    Bytes: 526.050.853
    Time: 1 minute and 18 seconds


    I can't backup the file partmgr.sys separately with Windows Backup, I got the log:

    Backup Status
    Operation: Backup
    Active backup destination: File
    Media name: "Backup Systemstate.bkf created 23.07.2009 at 09:01"

    Volume shadow copy creation: Attempt 1.
    Backup (via shadow copy) of "C: berinasp01-C"
    Backup set #5 on media #1
    Backup description: "Set created 23.07.2009 at 09:01"
    Media name: "Backup Systemstate.bkf created 22.07.2009 at 16:31"

    Backup Type: Normal

    Backup started on 23.07.2009 at 09:02.
    Backup completed on 23.07.2009 at 09:02.
    Directories: 4
    Files: 0:eek:
    Bytes: 284
    Time: 1 second

    Any Idea how to korrekt this?:confused:
     
  5. Jeff_Jeske

    Jeff_Jeske Senior Member

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    If you haven't rebooted then do so. If you have try to hunt down the hardware using that driver and reinstall the driver.
     
  6. a4l100

    a4l100 New Member

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    partmgr.sys is a part of windows and no HW-driver.
     
  7. Jeff_Jeske

    Jeff_Jeske Senior Member

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    Partmgr.sys can be started or stopped from Services in the Control Panel or by other programs.

    I would try to reapply the latest service pack.
     

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