• Please help support our sponsors by considering their products and services.
    Our sponsors enable us to serve you with this high-speed Internet connection and fast webservers you are currently using at ADSM.ORG.
    They support this free flow of information and knowledge exchange service at no cost to you.

    Please welcome our latest sponsor Tectrade . We can show our appreciation by learning more about Tectrade Solutions
  • Community Tip: Please Give Thanks to Those Sharing Their Knowledge.

    If you receive helpful answer on this forum, please show thanks to the poster by clicking "LIKE" link for the answer that you found helpful.

  • Community Tip: Forum Rules (PLEASE CLICK HERE TO READ BEFORE POSTING)

    Click the link above to access ADSM.ORG Acceptable Use Policy and forum rules which should be observed when using this website. Violators may be banned from this website. This notice will disappear after you have made at least 3 posts.

VM backups fail with API RC 14009 - But successful in rerun

Dinesh

Active Newcomer
Joined
Dec 20, 2014
Messages
5
Reaction score
0
Points
0
Hello Admins,

Have a great day...

I'm having issues with my VM backups where it's used to fail in scheduled backups ( 7 out of 35 VM's ). But when we rerun before business hours one by one or parallelly they are getting successful.

Requesting your advise on this how to proceed further.

Error message :-

01/28/2021 07:57:12 ANS0361I DIAG: vmRetryVirtualDiskRead(): vddk read failed, total retries=12.
01/28/2021 07:57:12 ANS0361I DIAG: VmReadVirtualDisk(): Disk Read failed: rc=-1, startSector=6144, numSectorsToRead=512
01/28/2021 07:57:12 ANS9365E VMware vStorage API error for virtual machine 'vm-machine'.
IBM Spectrum Protect function name : VixDiskLib_Read
IBM Spectrum Protect file : ..\..\common\vm\vmvddksdk.cpp (3194)
API return code : 14009
API error message : The server refused connection
01/28/2021 07:57:12 ANS0361I DIAG:
01/28/2021 07:57:12 ANS0361I DIAG: VmReadVirtualDisk(): retrying disk read operation for up to 120 seconds.
01/28/2021 07:57:12 ANS9365E VMware vStorage API error for virtual machine 'vm-machine'.
IBM Spectrum Protect function name : VixDiskLib_Read
IBM Spectrum Protect file : ..\..\common\vm\vmvddksdk.cpp (3194)
API return code : 14009
API error message : The server refused connection
 

DanGiles

ADSM.ORG Senior Member
Joined
Oct 25, 2002
Messages
630
Reaction score
16
Points
0
Location
Toronto, Ont. Canada
Speak to your VM team to see if they are doing something with the vCentre during that time. Is the error consistent and at the same time? Is it only for one of the data movers? Or maybe the same ESXi server? Seems like the vCentre (or ESXi server, or VMs) was down or unavailable. Maybe even the set of VMs. Make sure they're not running some automated script that's messing with the backups.
 

Advertise at ADSM.ORG

If you are reading this, so are your potential customer. Advertise at ADSM.ORG right now.

DigitalOcean $100 Credit

Support ADSM.ORG and get DigitalOcean FREE credit. DigitalOcean currently offer a $100, 60-day Free Credit for new accounts. Sign-up here:

DigitalOcean Referral Badge

The Spectrum Protect TLA (Three-Letter Acronym): ISP or something else?

  • Every product needs a TLA, Let's call it ISP (IBM Spectrum Protect).

    Votes: 20 18.7%
  • Keep using TSM for Spectrum Protect.

    Votes: 65 60.7%
  • Let's be formal and just say Spectrum Protect

    Votes: 13 12.1%
  • Other (please comement)

    Votes: 9 8.4%

Forum statistics

Threads
31,871
Messages
135,906
Members
21,786
Latest member
london
Top