Unable to connect to the server after reboot

[theja]

Hello Harry,

we are using TSM 6.3 server windows, I rebooted the server and after the reboot I am not able to start the server in background, but the server starts fine in foreground no errors reported... can you please help here...

I tried telnet using the port number, it is working fine..
tried netstat -a to check the port is listening or not, it is also working fine..

Error:
C:\Program Files\Tivoli\TSM\server\tsmdiag>dsmadmc
IBM Tivoli Storage Manager
Command Line Administrative Interface - Version 5, Release 4, Level 1.0
(c) Copyright by IBM Corporation and other(s) 1990, 2007. All Rights Reserved.
Enter your user id: theja
ANS1017E Session rejected: TCP/IP connection failure
ANS8023E Unable to establish session with server.
ANS8002I Highest return code was -50.

 

[marclant]

Check for errors in the Event Viewer or in dsmsvc.err in the instance directory.

You might also find information in db2diag.log.


If you cannot find anything in the the above logs, you can enable service start-up logging by following this article: http://www.tsmblog.org/tsm-server-windows-service-logging/
http://www.tsmblog.org/tsm-server-windows-service-logging/

 

[Harry_Redl]

Hi,

1st - I have moved the post to the new thread - it was not related to the original one
2nd - you say the server can be started in the foreground - can clients connect to it? Can you try to run the server in the foreground and then run the dsmadmc to see, if there is anything in the console on the server (or in the activity log - "Q ACT")? Not sure if dsmadmc version 5.4.x can connect to the 6.2.3 server (should work - but may not).
3rd - show me the "Q OPT TCPPORT" and "Q OPT TCPADMINPORT" - when running the server on the foreground.

Harry

 

[theja]

No client were able to connect to Server...

Thanks to Microsoft tech note which showed me the answer to my questions....

Port was blocked by other server, we worked with platform team and made sure only TSM server uses that port..

We are using TSM 6.3 on Linux..