TSM STORAGE POOL LOST - Need help in recovery

[GokulN]

Hi

Our TSM is TSM 5.5 on Windows Sever 2008.

Our TSM crashed and we lost the volume Backuppool3.dsm

And TSM console is not coming up as TSM servcie on services.msc couldn't be started

TSM Server Diagnostic: ANR9999D: Zero length disk T:\TSM_VOLUMES\BACKUPPOOL3.DSM.

Please suggest think to reslove this issue.

 

[Harry_Redl]

Hi,
loss of storagepool volume should not be the reason for TSM not coming up.
Try to run the TSM server in the foreground (using "dsmserv.exe") and post the output here.

Harry

 

[GokulN]

Hi Harry,

Thanks so much for replying. Here is the output

D:\Program Files\Tivoli\TSM\server>dsmserv.exe
ANR0900I Processing options file D:\Program Files\Tivoli\TSM\server1\dsmserv.opt.
ANR7800I DSMSERV generated at 11:22:47 on Nov 8 2007.

Tivoli Storage Manager for Windows
Version 5, Release 5, Level 0.0

Licensed Materials - Property of IBM

(C) Copyright IBM Corporation 1990, 2007.
All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure
restricted by GSA ADP Schedule Contract with IBM Corporation.

ANR4726I The ICC support module has been loaded.
ANR0990I Server restart-recovery in progress.
ANR0259E Unable to read complete restart/checkpoint information from any database or recovery log volume.

 

[Harry_Redl]

Hi,
so it seems not only the stgpool volume but the TSM database and recovery log volumes are not accessible. Check the file "dsmserv.dsk" - it contains the list of database and recovery log volumes - do they exist? Are they accessible?
If not, then TSM database recovery is needed (looks like that) - do you have recent TSM DB backup? (check the "volhist.out" file and look for DBBACKUP or DBSNAPSHOT volumes).

Harry