TSM service going stop frequently

[MIHIR]

HI,
I'm using tsm 6.2 on linux 5.6 platform. it was running smoothly but now for some days tsm service automatically stops.
Following is the os level log.

Apr 26 03:08:07 tsmdc kernel: dsmserv[28055]: segfault at 0000000000000199 rip 0000000000b6dcfe rsp 000000004541fa90 error 4

looking for help

regards
mihir

 

[tsm_dude]

Can you start up the TSM server and show us the last part of the activity log before it stops ?
I would look at moving to 6.3 as its more stable and an easy upgrade.

 

[MIHIR]

before service stop i didn't get any actlog, accept os log which i sent you

 

[tsm_dude]

sounds pretty severe. I would switch user to the TSM instance owner and see if you can connect to the DB.
su - tsminstanceowner
db2
connect to tsmdb1
Also have you checked db2diag.log (/home/tsm1/sqllib/db2dump)
Is your DB OK ? are the filesystems all mounted (db filesystems)
possibly run tsm server in the foreground ie (su - tsminstance, cd tsminstance, dsmserv) and see whats happening.