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TSM Administration Center Install Error

#1
Hello, i am installing TSM admin center 6.2.1 on AIX 6.1, but i recive error at the step:please review your selection and click the Install button when you are ready.
* CGI Server
* Tivoli Time Scheduling Services
* Tivoli Common Reporting
* TIP Transformation
* Tivoli Integrated Portal Server
* ESS Server
* Start WebSphere Application Server
* ESS Server Configuration
* Security Service
* TIP Dependency Management
* Tivoli Common Reporting Configuration
* TSM Administration Center
* BIRT Reports
* Stop WebSphere Application Server
* Start WebSphere Application Server (from com.ibm.tivoli.tip.install.common.ia.CreateInstallSummaryActionConsole.convertHTML)
Fri Apr 12 15:17:21.888 CDT 2013 : INFO : Convert variable IAGLOBAL_POSTINSTALL_SUMMARY_CONTENT from HTML to TEXT (from com.ibm.tivoli.tip.install.common.ia.CreateInstallSummaryActionConsole.convertHTML)
Fri Apr 12 15:17:21.890 CDT 2013 : INFO : HTML The installation failed at step: CGI Server . (from com.ibm.tivoli.tip.install.common.ia.CreateInstallSummaryActionConsole.convertHTML)
Fri Apr 12 15:17:21.891 CDT 2013 : INFO : TEXT The installation failed at step: CGI Server. (from com.ibm.tivoli.tip.install.common.ia.CreateInstallSummaryActionConsole.convertHTML)
Fri Apr 12 15:17:21.893 CDT 2013 : INFO : Convert variable IAGLOBAL_POSTINSTALL_SUMMARY_LOG_CONTENT from HTML to TEXT (from com.ibm.tivoli.tip.install.common.ia.CreateInstallSummaryActionConsole.convertHTML)
Fri Apr 12 15:17:21.894 CDT 2013 : INFO : HTML <p>For additional information, please review the log files stored in the archive:&nbsp;/var/tivoli/tsm/logs.zip</p> (from com.ibm.tivoli.tip.install.common.ia.CreateInstallSummaryActionConsole.convertHTML)
Fri Apr 12 15:17:21.896 CDT 2013 : INFO : TEXT
For additional information, please review the log files stored in the archive: /var/tivoli/tsm/logs.zip
(from com.ibm.tivoli.tip.install.common.ia.CreateInstallSummaryActionConsole.convertHTML)
Fri Apr 12 15:17:21.897 CDT 2013 : FINER : RETURN (from com.ibm.tivoli.tip.install.common.ia.CreateInstallSummaryActionConsole.executeConsoleAction)
Fri Apr 12 15:17:55.297 CDT 2013 : STDERR : SHUTDOWN REQUESTED
Fri Apr 12 15:17:55.298 CDT 2013 : STDOUT : (X) commiting registry
Fri Apr 12 15:17:55.299 CDT 2013 : STDERR : REGISTRY ALREADY STORED!
Fri Apr 12 15:17:55.300 CDT 2013 : STDOUT : (X) shutting down service manager
Fri Apr 12 15:17:55.315 CDT 2013 : STDOUT : (X) cleaning up temporary directories
Fri Apr 12 15:17:58.527 CDT 2013 : STDERR : cleanUp()
Fri Apr 12 15:17:58.528 CDT 2013 : STDERR : calling cleanUpUNIX()
Fri Apr 12 15:18:16.153 CDT 2013 : STDERR : Exiting with exit code: -1
it says to review the log files stored in the archive:
/ var/tivoli/tsm/logs.zip but i am unable to find the "logs.zip" at this path not even getting result for " find / -name logs.zip".


bash-3.2# cd /var/tivoli/tsm
bash-3.2# ls
bash-3.2# Tivoli_Storage_Manager_Administration_Center_InstallLog.log
dsmicfgx.trc
log.txt
log.txt.0
log.txt.0.1
log.txt.0.1.lck
log.txt.0.2
log.txt.0.2.lck
log.txt.0.lck
log.txt.1
log.txt.1.lck
rxa_message.log
rxa_trace.log
 

TiborB

ADSM.ORG Senior Member
#2
Hi I have got the similar problem. I am installing package 6.2.4.000-TIV-TSMAC-AIX.bin on AIX6.1 - this is first installation of TSMAC (not upgrade), and it fails with text:

The installation failed at step: Start WebSphere Application Server.
For additional information, please review the log files stored in the archive:
/var/tivoli/tsm/logs.zip

Again, there is no /var/tivoli/tsm/logs.zip file...

I am not sure if the above package is a standalone package or just an upgrade, or perhaps it has any prerequisities...

The IBM documentation is hard to use...
 

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The Spectrum Protect TLA (Three-Letter Acronym): ISP or something else?

  • Every product needs a TLA, Let's call it ISP (IBM Spectrum Protect).

    Votes: 17 19.5%
  • Keep using TSM for Spectrum Protect.

    Votes: 53 60.9%
  • Let's be formal and just say Spectrum Protect

    Votes: 10 11.5%
  • Other (please comement)

    Votes: 7 8.0%

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