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TS3200 Drive error, not sure what's going on

My library interface for the TS3200 shows a drive error, TSM drive status is unknown, but I can't find any error codes. A dump of the library logs came up empty.
the interface gives this:
Cartridge In Drive Slot 19 (SFC044L5)
Drive Error Code No Error
Cooling Fan Active

Drive Activity Unknown
Port A Status Logged out
Encryption Status
Encryption method Application
Key path Default by method
BOP policy Disabled
Density reporting Other

TSM reports this:
Library Name: TPL-K02
Drive Name: LTO5_DRIVE_1
Device Type: LTO
On-Line: Yes
Element: 256
Drive State: UNKNOWN
Volume Name:
Allocated to:
WWN: 2001000E1114F960
Serial Number: 1068084013

I am running TSM 6.3.3 on Win server 2008R2
It looks like I last upgraded the firmware on the TS 3200 around 11/25/15

I'm sure I will have to post more info. I was handed this over after incomplete traing, and of course this happens when work is on a two week holiday break.
No, no changes to the device names or paths. The only changes to things at all in the past month has been to add two new nodes.
The only things is that the library sent a cleaning request during the weekend while I was not at work, then the drive errored the next day.
TSM does not manage the cleaning, the library sends to requests directly.


ADSM.ORG Moderator
Are you getting any errors in TSM while accessing the library or drives?
If necessary, try this:
halt TSM
shutdown OS
power off library
power on library
boot up the OS (TSM will start automatically)

Check the activity log once it up again to see if there were errors initializing the library
I already did that when the error first occurred. I can see the volume in the drive, but I can't see a way to get it out of the drive. Nor will TSM or the library itself move it.

I did get this on the last library reboot:
0001 16.12.23 12:11:10.37 LIB/ERR<80 63 00 00 2B 00 00 00 00 00 00 00 FF 04
01 FF FF FF 02 53 46 43 30 34 34 4C 35 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 > ME: invalid cartridge
0002 16.12.23 12:07:28.29 TRC/CST<84 13 01 37 > Drive Warn or Crit Tape Alert flag
0003 16.12.23 12:07:28.29 TRC/CST<84 13 01 27 > Drive Warn or Crit Tape Alert flag
0004 16.12.23 12:07:28.29 TRC/CST<84 13 01 1E > Drive Warn or Crit Tape Alert flag
0005 16.12.23 12:06:53.73 TRC/CST<84 13 01 14 > Drive Warn or Crit Tape Alert flag
0006 16.12.23 12:06:53.72 TRC/CST<82 01 > Drive Cleaning request
0007 16.12.23 11:47:45.27 LIB/ERR<80 F5 95 4D 2B 06 00 00 00 00 00 00 FF 04
01 FF 02 13 02 53 46 43 30 34 34 4C 35 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 > HE: drive unload timeout
0008 16.12.23 10:10:53.04 TRC/CST<84 09 04 27 > Drive Warn or Crit Tape Alert flag
0009 16.12.23 10:10:53.04 TRC/CST<84 09 04 14 > Drive Warn or Crit Tape Alert flag
0010 16.12.23 10:10:53.04 TRC/CST<84 09 04 06 > Drive Warn or Crit Tape Alert flag
0011 16.12.23 10:10:53.03 TRC/CST<84 09 04 03 > Drive Warn or Crit Tape Alert flag
0012 16.12.23 10:10:53.03 TRC/CST<82 04 > Drive Cleaning request
I put in a call to IBM, it turns out the drive itself has gone bad. It took the tech quite a while to unwind the tape and I got to see how the drive physically works, which was neat.
The drive is now replaced, and turns out I did remember how to set the path and bring it online.

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The Spectrum Protect TLA (Three-Letter Acronym): ISP or something else?

  • Every product needs a TLA, Let's call it ISP (IBM Spectrum Protect).

    Votes: 6 22.2%
  • Keep using TSM for Spectrum Protect.

    Votes: 14 51.9%
  • Let's be formal and just say Spectrum Protect

    Votes: 4 14.8%
  • Other (please comement)

    Votes: 3 11.1%

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