Tried to use the DocAve GUI to test connection it failed

krishnakatul

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PREDATAR Control23

New to DocAve and TSM. Can any guru's provide how to register DocAve nodes on TSM server and other requirement , I have so far done the following But when I tried to use the DocAve GUI to test connection it failed
DEFINE DOMAIN DOCAVE
DEFINE POLICYSET DOCAVE
DEFINE POLICYSET DOCAVE DOCAVE desc='DOCAVE PHYSICAL TEST BACKUP'
DEFINE MGMTCLASS DOCAVE DOCAVE BC
ASSIGN DEFMGMTCLASS DOCAVE DOCAVE BC type=backup
ASSIGN DEFMGMTCLASS DOCAVE DOCAVE BC
DEFINE COPYGROUP DOCAVE DOCAVE BC STANDARD type=backup dest=FCM_SPEXC verexist=NOLimit retextra=32 VERD=NOLimit reto=32
VALIDATE POLICYSET DOCAVE DOCAVE
ACTIVATE POLICYSET DOCAVE DOCAVE
REGISTER NODE he3intvtpib020 ?***? do=WINN backdelete=yes PASSExp=0 forcep=yes maxnummp=10
REGISTER NODE he3intvtpib021 ?***? do=WINN backdelete=yes PASSExp=0 forcep=yes maxnummp=10
REGISTER NODE he3intvtpib020_DOCAVE ?***? do=DOCAVE backdelete=yes PASSExp=0 forcep=yes maxnummp=10
REGISTER NODE he3intvtpib021_DOCAVE ?***? do=DOCAVE backdelete=yes PASSExp=0 forcep=yes maxnummp=10
Any advice or help is appreciated
 
PREDATAR Control23

What's the error you get?
Are you using the same nodename and password you used in the REGISTER NODE command?
Any errors in the TSM Server activity log at the time of the failure?
- if there are errors, use those to troubleshoot the failure
- if there are no errors connecting with nodes he3intvtpib02*, that means DocAve was not able to reach the TSM Server, check that you use the right address for the TSM Server and that you can reach it.
 
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