TDP for VE 6.3 - ANS9365E VMware vStorage API error, API RC 60, TSM RC 115

[misic]

We are experiencing frequent "Operation timed out" and "Cannot create a quiesced snapshot because the create snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine" error messages on different VMs and different data mover nodes.
TSM server OS: Windows 2008R2. Any suggestions for the corrective action is highly appreciated.

Storage Management Server for Windows: Version 6.3.1
TDP for VE: Version 6.3
VMware vCenter Server: Version 5.0.0
vSphere Client: Version 5.0.0

Here are dsmerror log details:

08/28/2012 23:02:39 ANS9365E VMware vStorage API error.
TSM function name : visdkWaitForTask
TSM file : vmvisdk.cpp (3749)
API return code : 60
API error message : Operation timed out.
08/28/2012 23:02:39 ANS9365E VMware vStorage API error.
TSM function name : visdkWaitForTask
TSM file : vmvisdk.cpp (3754)
API return code : 60
API error message : Operation timed out.
08/28/2012 23:02:39 ANS5250E An unexpected error was encountered.
TSM function name : vmVddkFullVMOpenVMDKs
TSM function : snapMoRefP is null
TSM return code : 115
TSM file : vmbackvddk.cpp (7436)
08/28/2012 23:02:41 ANS4148E Full VM backup of Virtual Machine 'ClkidactSQL1-vm' failed with RC 115

08/28/2012 23:18:17 ANS1512E Scheduled event 'VM-DAILY-INCR-1' failed. Return code = 12.


08/24/2012 21:50:31 ANS9365E VMware vStorage API error.
TSM function name : visdkWaitForTask
TSM file : vmvisdk.cpp (3749)
API return code : 60
API error message : Cannot create a quiesced snapshot because the create snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine.
08/24/2012 21:50:31 ANS9365E VMware vStorage API error.
TSM function name : visdkWaitForTask
TSM file : vmvisdk.cpp (3754)
API return code : 60
API error message : Cannot create a quiesced snapshot because the create snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine.
08/24/2012 21:50:31 ANS5250E An unexpected error was encountered.
TSM function name : vmVddkFullVMOpenVMDKs
TSM function : snapMoRefP is null
TSM return code : 115
TSM file : vmbackvddk.cpp (7436)
08/24/2012 21:50:35 ANS4148E Full VM backup of Virtual Machine 'Clkaxiass1-vm' failed with RC 115

08/24/2012 23:15:07 ANS1512E Scheduled event 'VM-WEEKLY-INCR-FR-1' failed. Return code = 12.

 

[Trident]

Hi,

Look at this:

http://kb.vmware.com/selfservice/mi...nguage=en_US&cmd=displayKC&externalId=1018194