System state backup failed with ANS1017E Session rejected: TCP/IP connection failure

mdfazu1984

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PREDATAR Control23

IM having issue only in system state. rest of the filesystem backups are fine.. Can some one pls suggest how to fix this
07/20/2020 05:19:33 cuGetFSQryResp: Received rc: -50 from sessRecvVerb
07/20/2020 05:19:33 fsGetTable: Got error from server query RC: -50
07/20/2020 05:19:33 ANS5250E An unexpected error was encountered.
TSM function name : vssInitBackupSpec
TSM function : can't obtain server corrtab
TSM return code : -50
TSM file : vssback.cpp (1433)
07/20/2020 05:19:33 ANS1017E Session rejected: TCP/IP connection failure

07/20/2020 06:04:42 cuGetFSQryResp: Received rc: -50 from sessRecvVerb
07/20/2020 06:04:42 fsGetTable: Got error from server query RC: -50
07/20/2020 06:04:42 ANS5250E An unexpected error was encountered.
TSM function name : vssInitBackupSpec
TSM function : can't obtain server corrtab
TSM return code : -50
TSM file : vssback.cpp (1433)
07/20/2020 06:04:42 ANS1017E Session rejected: TCP/IP connection failure
 
PREDATAR Control23

Hi,

RC50 is TCP connection not working. Check firewall log for timeouts and check idletimeout on server.

Does q actlog on server say anything? Check the session and see if the server closes the connection.

Posting dsmserv.opt and your client dsm.opt may give us some more info.

If you like to debug further, try

dsmc i -tracefile=c:\temp\trace.txt -traceflag=service

It may get large, but looking at the end should give you more info.
 
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