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SKLM Issue ---Scratch Volume mount denied due to ANR8302E I/O error on drive with volume (OP=WRITE,Error Number=13, CC=0, rc = 28

[email protected]

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Hi All ,

We are getting below errors while mounting tapes "Scratch Volume mount denied due to ANR8302E I/O error on drive with volume (OP=WRITE,Error Number=13, CC=0, rc = 28"

Some search points to SKLM encryption servers connectivity could be problem and i noticed that the SKLM servers were decommsioned by the OS team . Can someone tell me how to resolve the issue now ?

They do have new servers build and keys migrated to new servers . How do i direct tsm or tape library to use the new SKLM servers
 

mikeymac

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Hi!
Do you know if you are using application-managed (TSM) or library-managed encryption?

If it's an IBM library, you'd enter the IP addresses of the new SKLM servers in the "Key Manager Addresses" section of the web GUI.

Good luck!

- mikeymac
 

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The Spectrum Protect TLA (Three-Letter Acronym): ISP or something else?

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