• Please help support our sponsors by considering their products and services.
    Our sponsors enable us to serve you with this high-speed Internet connection and fast webservers you are currently using at ADSM.ORG.
    They support this free flow of information and knowledge exchange service at no cost to you.

    Please welcome our latest sponsor Tectrade . We can show our appreciation by learning more about Tectrade Solutions
  • Community Tip: Please Give Thanks to Those Sharing Their Knowledge.

    If you receive helpful answer on this forum, please show thanks to the poster by clicking "LIKE" link for the answer that you found helpful.

  • Community Tip: Forum Rules (PLEASE CLICK HERE TO READ BEFORE POSTING)

    Click the link above to access ADSM.ORG Acceptable Use Policy and forum rules which should be observed when using this website. Violators may be banned from this website. This notice will disappear after you have made at least 3 posts.

Return code = 12.

shamim

ADSM.ORG Member
Joined
Mar 14, 2018
Messages
26
Reaction score
0
Points
0
ANS5283E The operation was unsuccessful.
ANS1377W The client was unable to obtain a snapshot of '\\servername\e$'. The operation will continue without snapshot support.
07/23/2019 00:57:31 ANS1512E Scheduled event 'shchedule_name' failed. Return code = 12.


Please advise
 

LED888

ADSM.ORG Moderator
Joined
Oct 15, 2002
Messages
861
Reaction score
75
Points
0
Website
http
No much information to go by other than the schedule backup failed with RC 12.

What version of the TSM/Spectrum Server and B/A Client?
Suspect that the B/A Client is hosted on Windows os. What flavor of the Windows is hosting the TSM Client?

Is the TSM/Spectrum B/A Client a new installation?
Have the schedule backup completed before?
Are the results the same with the manual backup?

Check the dsmerror.log and/or the dsmshed.log.
Is the TSM/Spectrum schedule service running?

On the TSM/Spectrum server check the actlog around the time frame of when the backup failed.

If there are no hints as to why the backup failed.
Start the schedule service in the foreground. On the TSM Server update the schedule to run within 60seconds.
Watch the schedule service that's running in the foreground for any error message(s).

Good Luck,
Sias
 

Advertise at ADSM.ORG

If you are reading this, so are your potential customer. Advertise at ADSM.ORG right now.

UpCloud high performance VPS at $5/month

Get started with $25 in credits on Cloud Servers. You must use link below to receive the credit. Use the promo to get upto 5 month of FREE Linux VPS.

The Spectrum Protect TLA (Three-Letter Acronym): ISP or something else?

  • Every product needs a TLA, Let's call it ISP (IBM Spectrum Protect).

    Votes: 18 18.4%
  • Keep using TSM for Spectrum Protect.

    Votes: 60 61.2%
  • Let's be formal and just say Spectrum Protect

    Votes: 12 12.2%
  • Other (please comement)

    Votes: 8 8.2%

Forum statistics

Threads
31,738
Messages
135,301
Members
21,738
Latest member
JonDoe
Top