Q STATUS Question (Active Data)

chad_small

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The company to which I am employed was recently acquired by another company that is a heavy Netbackup user. They bill not based on overall occupancy but on the "Front End Usage" of their servers. I don't know how that works for accurate billing but it's what they do and now we are being asked to provide "Front End Capacity" numbers so they can compare. The problem is ADSM/TSM/SP has always had issues with reporting "active only" data. Just recently I was working with an select IBM provided to pull the active for file systems but they also stated we had to go to the individual application servers to pull DB data. Not fun. So when I recently looked at all the detail of the Q STATUS I noticed the following near the bottom.

SUR Occupancy (TB): 703
SUR Occupancy Date/Time: 2019-01-07, 10:23:18
Front-End Capacity (MB): 148.21

Front-End Client Count: 408
Front-End Capacity Date: 2019-01-07, 10:23:18
Product Offering: IBM Spectrum Protect

According to IBM these last few statements are:

SUR Occupancy (TB)
If you have an IBM Spectrum Protect Suite (SUR) license, this field specifies the SUR occupancy on the server. The SUR occupancy is the amount of space that is used to store data that is managed by the IBM Spectrum Protect products that are included in the SUR bundle.
SUR Occupancy Date/Time
Specifies the date and time when SUR occupancy data was last collected.
Front-End Capacity (MB)
Specifies the amount of primary data that is reported as being backed up by clients. Clients include applications, virtual machines, and systems. This value is used for the front-end licensing model.
Front-End Client Count
Specifies the number of clients that reported capacity usage based on the front-end licensing model.
Front-End Capacity Date
Specifies the date and time when front-end capacity data was last collected.
Product Offering
Specifies a product offering.

So what exactly is the SUR license and does the EE license cover that? How is the data generated because my server reports front-end data at 148MB but if it is actually TB then that would fit more closely with overall capacity as front-end would be about 21% of overall occupancy. IBM obviously has some function to gather front-end numbers so why do they also have us going down the rabbit hold of gathering the data appliaction data from the clients?
 
So it turns out that TSM is calculating Front-End usage automatically when you install Ops Center or have SET STATUSMONITOR ON. I had installed Operations Center when I installed the latest SP and wasn't familiar witht he front-end licensing model until now. So lucky me it show's the data our management wants without me having to go to each application server to manually gather the data. Note that it is supposed to show the total in MB but from the command line it appears as if SP didn't calculate correctly. If you go into Ops Center and check licensing then it shows that the

Front-End Capacity (MB): 148.21

According to the Front-End licensing model this instance ACTIVE DATA is acutally 148TB. So you you want to know the overall ACTIVE DATA the SP instance is protecting then look at the Front-End numbers when you do a Q STATUS and if it's not reporting in TB it appears to be a bug that needs correcting by IBM, but that value it probably correct but in TB not MB. Ops Center will also tell you how many nodes are not reporting and you can select that an view them to see if any should be on the list thereby making sure your report is correct.
 
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