Problem with Japanese client

capellet

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PREDATAR Control23

Dear all,



My backups are administered from a TSM server using English as the language variable for the OS. The client uses Japanese as the language variable for the OS.



What is happening is , when a restore is needed, the Japanese characters on the backed up files are garbled.

The data is fine (tested by restoring whole directory), but it prevents them from selecting a single file for restore.

Have you already seen this kind of problem and what would be the problem resolution.



Thanks for your help



Thierry
 
PREDATAR Control23

Thierry,



I haven't ecountered this, but surely there is a Japanese language pack for the TSM client. Wouldn't this resolve the problem?



Regards,



Tom
 
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