Issues with scheduled backups using UNC paths

[ILCattivo]

Hi Guys,

Probably something really simple I've missed here so hopefully someone can point me in the right direction please.

TSM Server 7.1.3 (Windows 2012 R2) TSMSVR
TSM BA Client 7.1.3 (Windows 2012 R2) TSMBAC Logged in as domain\tsmsvc account
NAS Storage (IBM V7000) Shares (domain\tsmsvc account has full access to the shares)

Network shares are visible and accessible within the OS on TSMBAC logged in as domain\tsmsvc

\\v7000IPAddress\sharename

dsm.opt file entries on server TSMBAC

NODENAME FS01
TCPSERVERADDRESS xxx.xx.xx.xxx
PASSWORDACCESS GENERATE
DOMAIN "\xxx.xx.xx.xxx\share1"
DOMAIN "\xxx.xx.xx.xxx\share2"
DOMAIN "\xxx.xx.xx.xxx\share3"
DOMAIN "\xxx.xx.xx.xxx\share4"
QUERYSCHEDPERIOD 4
SCHEDLOGNAME "D:\program files\tivoli\tsm\baclient\logs\dsmsched.log"
ERRORLOGNAME "D:\program files\tivoli\tsm\baclient\logs\dsmerror.log"
SCHEDLOGRETENTION 15 D
ERRORLOGRETENTION 15 D
INCLUDE * FILE_MC

TSM Client Scheduler service running under account domain\tsmsvc on TSMBAC
Scheduler runs at 19:00

dsmerror.log entries

09/07/2016 19:04:20 ANS1076E The specified directory path '\\xxx.xx.xx.xxx\share1' could not be found.
09/07/2016 19:04:20 ANS1076E The specified directory path '\\xxx.xx.xx.xxx\share2' could not be found.
09/07/2016 19:04:20 ANS1076E The specified directory path '\\xxx.xx.xx.xxx\share3' could not be found.
09/07/2016 19:04:21 ANS1076E The specified directory path '\\xxx.xx.xx.xxx\share4' could not be found.
09/07/2016 19:04:21 ANS1134E Drive \\xxx.xx.xx.xxx\share4 is an invalid drive specification
09/07/2016 19:04:21 ANS1512E Scheduled event 'FS_DAILY_BACKUPS' failed. Return code = 12.

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What am I missing please folks??

Many Thanks

 

[marclant]

Login to Windows as: domain\tsmsvc, and try this:

dir \\xxx.xx.xx.xxx\share1

If it fails, you'll need to resolve that on your end before attempting a backup with TSM, if it's successful, try:

cd /d "c:\program files\tivoli\tsm\baclient"   or the path where the baclient is installed
dsmc inc

That should do like your schedule and process all the domain statements.

Or even try:

dsmc inc \\xxx.xx.xx.xxx\share1