If TSM Server doest not start, where are the error log files

[jacc]

I have a 3582 library, and TSM 5.3 installed on Win2k3 server. All was working fine. But a few days ago, the library and FC Switch were shutdown (programmed). Now, the TSM server start and a few seconds later the TSM server stops automatically. The windows event viewer just say: The TSM Server service terminated unexpectedly. Where can I find any log that tell me what is happening and why the server does not start.



thanks

 

[sthoppay]

One option is to execute the dsmserv manually & check what error messages it shows.

 

[jacc]

I already did it. no messages show. The TSM server service start and a seconds later stop.

 

[Harry_Redl]

Hi,

look for dsmserv.err and dsmsvc.err files. Really no errors in the actlog? If it does not help try to enable TSM TRACE feature (beware, it can create HUGE trace file in just a few seconds)

Can you post the exact Event log messge here?



Hope it helps



Harry

 

[jacc]

Hi, here is the output of the dsmserv command.



C:\Program Files\Tivoli\TSM\server>dsmserv

ANR0900I Processing options file c:\program files\tivoli\tsm\server1\dsmserv.o-

pt.

ANR7800I DSMSERV generated at 04:53:37 on Dec 10 2004.



Tivoli Storage Manager for Windows

Version 5, Release 2, Level 4.0



Licensed Materials - Property of IBM



(C) Copyright IBM Corporation 1990,2003. All rights reserved.

U.S. Government Users Restricted Rights - Use, duplication or disclosure

restricted by GSA ADP Schedule Contract with IBM Corporation.



ANR0990I Server restart-recovery in progress.

ANR0200I Recovery log assigned capacity is 3200 megabytes.

ANR0201I Database assigned capacity is 48352 megabytes.

ANR0306I Recovery log volume mount in progress.

ANR0287W Contents of the page shadow file dbpgshdw.bdt are not valid.

ANR0285I Database page shadowing started using file dbpgshdw.bdt.

ANR0353I Recovery log analysis pass in progress.

ANR0354I Recovery log redo pass in progress.

ANR9999D dbrec.c(701): ThreadId<0> Error applying update to database page

9748203; Page Lsn = 415451.114.1448, Log Record Update Lsn = 447434.58.3250.

C-

allchain: 104F2799 outTextf()+1529 <- 101A868C tsmInitializeServer()+1A0E6C

<- 101A8AC8 tsmInitializeServer()+1A12A8 <- 40BF7F4F Unknown <-

ANR7836S Server initialization terminated.

ANR7837S Internal error DBREC106 detected.





This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.

 

[Harry_Redl]

Hi,



it seems that you have a DB related problem - if it is corrupted than it means you need to restore it from backup



Are yout DB volumes all present and writable? Is your log large enough? (you can extend ti using "dsmfmt" and "dsmserv extend log" commands)



Let us know your progress



Hope it helps



Harry

 

[jacc]

Thanks for your sugestion Harry. I did dsmfmt but it doesn´t work. Then I restored the database and all work fine. The problem was that the external storage shutdown unexpectly causing data corruption.

Thanks to all