IBM April Newsletter

[djchopps0013]

Welcome to the IBM Tivoli Storage Manager (TSM) technical support information update. This communication is designed to help you derive maximum value from your TSM software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information. Please take a moment to read through the materials provided below. We are sure that you will find answers to many of your questions. This month's mailing has five main sections:

(1) Frequently Encountered Situations and FAQs
(2) News & Technical Flashes
(3) Recent & Important Downloads
(4) Upcoming Events & Live Technical Trainings
(5) Problem-Solving Resources on our web site

Customers can now provide feedback to Tivoli Development by completing an assessment survey. Your input can help shape future Tivoli products.

http://www.ibm.com/survey/oid/wsb.dll/studies/consumabilitywebform.htm

Please use the invitation code: WeListen

You are receiving this notification because you are one of the IBM Tivoli Storage Manager customers, who have called for technical support in the past year.

To Unsubscribe: Please reply to this email and change the Subject field to 'unsubscribe.'
To Subscribe: Please reply to this email and change the Subject field to 'subscribe.'

========================================================================================================

Frequently Encountered Situations and FAQs


Title: TSM Version 5.3 EOS FAQs
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21298195

Title: Upgrade Instructions - Tivoli Storage Manager (TSM) 5.3 to 5.4 or 5.3 to 5.5
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21287023

Title: IBM Tivoli Storage Manager Server/Client Compatibility and Upgrade Considerations
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21053218

Title: Automatic startup of dsmcad daemon on system reboot on Redhat Linux
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21159406

Title: Replacing a damaged primary storage pool volume
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21219227

Title: Windows 2003 Volume Shadow Copy Service (VSS) Hotfixes for Systemstate Backup
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21242128

Title: Restore a TSM Server database between major Versions / Releases
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21251827

Title: Handling messages ANR1330E and ANR1331E
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21259460

Title: IBM Ultrium Generation 4 (LTO-4) drive and drive encryption support
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg27009625

Title: Volume Selection priorities for restores
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21294486

Title: TSM Client hang on startup if VSS is Unresponsive
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21296891

Title: Changes to installation directory for TSM 5.5 API
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21290320


News & Technical Flashes

Title: End of Support for IBM Tivoli Storage Manager 5.3
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21286063

Title: Announcing the release of ISA version 4.0.
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21298871

Title: IC55619: Potential data integrity issue when FILE volumes hit EOS
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21299356

Title: IC55709: TSM API Can Incorrectly Store Data Under Specific Conditions
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21301637

Title: IBM TS1120 firmware using Application Managed Encryption with TSM (DRIVEENCRYPT=ON) may fail to encrypt data with a unique, non-trivial key.
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21299357


Recent & Important Downloads

Title: Latest Fix Packs for TSM Server v5.4 Users
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg24016424

Title: IBM Tivoli Storage Manager V5.4 Fix Pack 2 (5.4.2) Client Downloads and READMEs
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg24018791

Title: Recommended TSM Client and Server Fixes
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21247179

Title: Latest TSM Server and Client Downloads - Fix Packs and Interim Fixes
Link: http://www.ibm.com/support/docview.wss?rs=663&uid=swg21239415


Upcoming Events & Live Technical Trainings

Tivoli's Support Technical Exchange web seminars allows you to participate in live discussions on topics such as deployment, trouble-shooting tips, common issues, problem solving resources and other Support and Services recommendations.
[FONT=&quot]To see the connection information for these seminars, as well as ALL Tivoli products, just use the main link below.[/FONT][FONT=&quot]

[/FONT][FONT=&quot]Main Link: [/FONT][FONT=&quot]http://www.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html

[/FONT][FONT=&quot]Mark your calendars: Here are the current listings for the FREE TSM seminars:[/FONT][FONT=&quot]

[/FONT][FONT=&quot]Title: 07 May 2008 - TSM Client Considerations [/FONT][FONT=&quot]
[/FONT][FONT=&quot]Link: http://www.ibm.com/software/sysmgmt/products/support/TE/techex_E999626M37204V24.html[/FONT][FONT=&quot]

[/FONT][FONT=&quot]Title: 25 Jun 2008 - [/FONT][FONT=&quot]Using TSM Server Instrumentation for Performance Tuning[/FONT][FONT=&quot] [/FONT][FONT=&quot]
[/FONT][FONT=&quot]Link: http://www-306.ibm.com/software/sysmgmt/products/support/TE/techex_J059408D78371B24.html[/FONT][FONT=&quot]

[/FONT][FONT=&quot]Title: 31 July 2008 - TSM in a Microsoft Windows Cluster environment (No link available yet)[/FONT][FONT=&quot]

[/FONT][FONT=&quot]Title: 14 Aug 2008 - TSM Server Database Analysis and Recovery (No link available yet)[/FONT][FONT=&quot]

[/FONT][FONT=&quot]Title: 28 Aug 2008 - Data Protection for SAP for Oracle Setup, Configuration, Usage, and Troubleshooting (No link available yet)[/FONT][FONT=&quot]

[/FONT][FONT=&quot]From the Archives![/FONT][FONT=&quot] You may benefit from playback of one of the previously held sessions which can be accessed using the link below.[/FONT][FONT=&quot]
[/FONT][FONT=&quot]http://www-111.ibm.com/search/Suppo...SSGSG7&addSearchTerms=&submit.x=16&submit.y=7[/FONT][FONT=&quot]

[/FONT][FONT=&quot]Help us choose future topics for our calls! [/FONT][FONT=&quot]If you have ideas for a future seminar topics, please send suggestions to: [email protected] [/FONT][FONT=&quot]


[/FONT][FONT=&quot]Problem-Solving Resources Online[/FONT][FONT=&quot]

[/FONT][FONT=&quot]Please find below a URL link to a compiled list of online resources from our technical support team containing documents and information to aid you in your system administration of TSM. You can access the full TSM online knowledge inventory, subscribe to RSS feeds, download tools, and much more.[/FONT][FONT=&quot]

[/FONT][FONT=&quot]Link: http://www.ibm.com/support/docview.wss?uid=swg21295172 [/FONT][FONT=&quot]


[/FONT][FONT=&quot]Please consider providing us feedback on each of these documents. Every IBM Technote has a "Rate This Page" section at the bottom of the web page that you can use to tell us whether a document meets your needs. Please mention "FAQ mailing" in the comments field, and please include suggestions for additional content, which would be helpful to you, but which you have not been able to find while searching on our web site. [/FONT][FONT=&quot]

[/FONT][FONT=&quot]Kind regards,[/FONT][FONT=&quot]

[/FONT][FONT=&quot]The IBM Tivoli Storage Manager Team[/FONT][FONT=&quot]

[/FONT]