Excluding BOX drive from baclient - ANS1996W volume.mount point enumeration failed. Windows System error code 87

[Rhuobhe]

Hi I'm seeing this more common specifically on workstations backed up by IBM SP. error appears on log when the client tries to back a Box drive. How do you exclude this? I tried to do an exclude.dir etc. but it doesn't seem to work this drive is some kind of mount point.

Thanks

 

[moon-buddy]

BOX drives are essentially virtual drives that resides within a physical drive.

I am not sure if:

EXCLUDE.FS BOX

would work.

 

[marclant]

I have Box on my laptop, no issue backing it up.

I have the following installed:





What versions of these do you have?

Do you have the full error message as well as the 2 messages above and below?
You can remove PI from it, like hostname, nodename, filenames, etc.