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Excluding BOX drive from baclient - ANS1996W volume.mount point enumeration failed. Windows System error code 87

Rhuobhe

ADSM.ORG Member
#1
Hi I'm seeing this more common specifically on workstations backed up by IBM SP. error appears on log when the client tries to back a Box drive. How do you exclude this? I tried to do an exclude.dir etc. but it doesn't seem to work this drive is some kind of mount point.

Thanks
 

marclant

ADSM.ORG Moderator
#3
I have Box on my laptop, no issue backing it up.

I have the following installed:

1550754927577.png

1550754896036.png

What versions of these do you have?

Do you have the full error message as well as the 2 messages above and below?
You can remove PI from it, like hostname, nodename, filenames, etc.
 

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The Spectrum Protect TLA (Three-Letter Acronym): ISP or something else?

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