DRM - checkout issue

rees_chris

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PREDATAR Control23

Hi

Environment is all AIX, TSM 6.3.2 library manager and library client. TS3500 library using standard I/O hopper (no Virtual I/O)
The library manager services about 5 library clients.

A colleague of mine emailed me this morning to ask me to look at a problem they had yesterday, and its left me baffled.

basically they do "move drmedia * wherestate=MOUNTABLE tostate=VAULT source=dbs WAIT=yes remove=bulk" and use the cmd and cmdf options.

So as expected checkouts began for all the eligble tapes

However, although the library manager checked out the tapes (eventually , there was a delay as the I/O hopper was full, which is not unusual there) , the library client never acknowledged these check outs, i.e there were no messages along the lines of

28/05/13 08:35:41 ANR6697I MOVE DRMEDIA: CHECKOUT LIBVOLUME for volume
B00923L5 in library TS3500 completed successfully.


Hence, the tapes were not sent to VAULT. Then TSM tried to use them and over a short period all of the tapes were set to unavailable as obviously the library manager couldn't mount them.

The only error on the library client was

27/05/13 10:57:46 ANR0985I Process 806 for MOVE DRMEDIA running in the
FOREGROUND completed with completion state FAILURE at
10:57:46. (SESSION: 367225, PROCESS: 806)
27/05/13 10:57:46 ANR1893E Process 806 for MOVE DRMEDIA completed with a
completion state of FAILURE. (SESSION: 367225, PROCESS:
806

The library manager shows no errors , apart from one tape it couldn't checkout because it was in use and the I/O full messages.

I've asked my colleague how often this happens as I don't think this is a one off. Today everything was fine and worked as it should.

I just wondered if anyone else has come across anything like this ??

Thanks
 
Last edited:
PREDATAR Control23

You should see similar on a library client;
R6696I MOVE DRMEDIA: CHECKOUT LIBVOLUME for volume G04849L4 in library LIBRARY1 starting.
ANR0408I Session 62288 started for server TSM1 (AIX) (Tcp/Ip) for library sharing.
ANR0409I Session 62288 ended for server TSM1 (AIX).
ANR6697I MOVE DRMEDIA: CHECKOUT LIBVOLUME for volume G04849L4 in library LIBRARY1 completed successfully.
ANR6683I MOVE DRMEDIA: Volume G04849L4 was moved from MOUNTABLE state to VAULT.
ANR6682I MOVE DRMEDIA command ended: 1 volumes processed.
 
PREDATAR Control23

Those messages are not displayed on the library client... the same has happened again this morning

so taking one volume as an example, the library client shows

29/05/13 08:14:32 ANR2753I (DBADMIN_TSMGLC2): Volume Name: B01779L5
(SESSION: 390900)
29/05/13 08:14:55 ANR6696I MOVE DRMEDIA: CHECKOUT LIBVOLUME for volume
B01779L5 in library TS3500 starting. (SESSION: 390900,
PROCESS: 856)
29/05/13 08:14:55 ANR2753I (DBADMIN_TSMGLC2):for volume B01779L5 in library
TS3500 (SESSION: 390900)


and then nothing else,,

the library manager shows

29/05/13 08:16:04 ANR8867I Processing volume B01779L5 for the CHECKOUT
command. (SESSION: 951634)
29/05/13 08:16:16 ANR8829I Remove volume B01779L5 from slot 796 of library
TS3500 at your convenience. (SESSION: 951634)
29/05/13 08:16:16 ANR8438I CHECKOUT LIBVOLUME for volume B01779L5 in library
TS3500 completed successfully. (SESSION: 951634)



But it looks like the library manager is not informing the library client that the checkout has happened...
 
PREDATAR Control23

I know, this is 2,5 years old, but did you find a solution? I have the same today...
 
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